Danielle Brown
5303 Barnett Place Orlando ,FL
Summary
Compassionate Patient Care Technician with 25 years extensive experience at UMMC Hospital, skilled in vital signs monitoring and patient education. Recognized for enhancing patient satisfaction through effective communication and teamwork. Proven ability to implement infection control standards while providing emotional support, ensuring a safe and dignified environment for diverse patient populations.
Overview
32
32
years of professional experience
Work History
Patient Care Technician II
UMMC Hospital
11.2009 - Current
- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes for medical team review.
- Supported patients with daily living activities, promoting independence and dignity.
- Implemented infection control protocols to maintain a sterile environment.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Led initiatives to improve patient satisfaction scores through enhanced service delivery.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
Medical Assistant
Patient First Urgent Care
04.2023 - 11.2023
- Assisted healthcare providers with patient examinations and procedures to ensure optimal care delivery.
- Managed patient records using electronic health record (EHR) systems to maintain accurate documentation.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
- Educated patients on treatment plans, medications, and preventive care to enhance patient understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Patient Care Associate
Greater Baltimore Medical Center, GBMC
08.1998 - 09.2009
- Assisted nursing staff in delivering high-quality patient care and support.
- Monitored patient vital signs and reported changes to healthcare team.
- Maintained a clean and safe environment in accordance with hospital standards.
- Documented patient interactions accurately in electronic health records.
- Improved patient mobility by assisting with transfers, ambulation, and range-of-motion exercises under the guidance of physical therapists.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Patient Care Assistant
Maryland General Hospital
03.1994 - 08.1997
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and documented changes in patient conditions for accurate reporting.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Educated patients and families on health management practices to promote wellness.
- Maintained a clean, safe environment by adhering to infection control protocols.
- Trained new staff on patient care procedures and organizational policies for consistency.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Transported food trays and aided with feeding.
- Provided emotional support to patients during difficult moments, fostering trust and rapport.
- Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Certificate of Technical Studies - CNA/GNA
PTC Career INStitute
201 S Baltimore Street06-1991
Non - General Studies
Lake Clifton High School
2801 St. Lo Drive Baltimore MD 2121306-1990
Skills
- Vital signs monitoring
- Patient observation
- Blood glucose testing
- Infection control standards
- Catheter care
- Blood glucose monitoring
- ADL support
- Specimen collection
- Phlebotomy techniques
- Feeding assistance
- Adaptable
- Professional bedside manner
- Emergency response
- Patient education
- Data collection
- Infection prevention
- Medical equipment operation
- Sterilization techniques
- IV insertion
- Wound care
- Team collaboration
- Acute care
- End-of-life care
- Basic nursing care
- Restocking supplies
- Vitals documentation
- Time management
- HIPAA compliance
- Certified in CPR/AED
- Patient care technician (PCT)
- Electronic charting
- Responding to emergencies
- Collecting vital signs
- Blood sugar monitoring
- CNA certification
- Phlebotomy training
- Heavy lifting
- Room cleaning and restocking
- Medical terminology
- Output monitoring and reporting
Certification
- CNA - Certified Nursing Assistant
Timeline
Medical Assistant
Patient First Urgent Care
04.2023 - 11.2023
Patient Care Technician II
UMMC Hospital
11.2009 - Current
Patient Care Associate
Greater Baltimore Medical Center, GBMC
08.1998 - 09.2009
Patient Care Assistant
Maryland General Hospital
03.1994 - 08.1997
Certificate of Technical Studies - CNA/GNA
PTC Career INStitute
Non - General Studies
Lake Clifton High School