Danielle Bullock
Lauderdale Lakes
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
9
9
years of professional experience
Work History
Medicare Insurance supervisor
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09.2022 - Current
- Collaborated with team members to reach individual and group sales goals
- Analyzed client's needs and recommended appropriate Medicare plans
- Developed and maintained relationships with healthcare providers, creating strong referral network
- Ensured seamless enrollment process for clients by guiding them through necessary paperwork
- Resolved customer inquiries regarding Medicare plans and coverage options
- Utilized various marketing techniques, including cold calling, email campaigns, and social media outreach to generate leads
- Participated in community events to promote Medicare products and generate leads
- Helped applicants understand requirements, application procedures and legal rights
- Continuously updated knowledge on industry trends, changes in regulations, and new product offerings through ongoing training sessions.
Science Teacher
Broward Schools - Rickards Middle
09.2019 - 12.2022
- Developed lectures to cultivate intellectual curiosity surrounding biological science, environmental concerns and real-world concepts
- Helped students understand application of scientific principles with use of experiments and lab activities
- Oversaw laboratory operations, facilitating supply requisitions and equipment calibration
- Encouraged critical thinking skills by asking open-ended questions during lectures and discussions
- Enforced classroom rules and expectations consistently across all science courses
- Maintained detailed records of student participation, grades and attendance
- Adapted lessons for diverse learners, including English language learners and students with special needs
- Managed student and parent expectations by clearly outlining objectives and requirements
- Diversified instruction with traditional, modern and technology-based approaches.
Cashier
Walmart
02.2017 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
Deli Clerk
Publix
10.2015 - 12.2016
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Conversed with customers to make sure their orders were correct.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Server
AMC Theaters
09.2015 - 11.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Master of Science (M.S.): Medical Education -
Nova Southeastern University
Davie, FL05.2024
Bachelor of Science (B.S.): Biology -
Lynn University
Boca Raton, FL05.2019
Skills
- Adaptability and Flexibility
- Organizational Skills
- Computer Literacy
- Ethics and health law
- Engage in robust dialogues with other healthcare professionals
- Problem-Solving
- Mentoring
- Customer Service
- Data Entry
Timeline
Medicare Insurance supervisor
Select Quote
09.2022 - Current
Science Teacher
Broward Schools - Rickards Middle
09.2019 - 12.2022
Cashier
Walmart
02.2017 - 12.2019
Deli Clerk
Publix
10.2015 - 12.2016
Server
AMC Theaters
09.2015 - 11.2016
Master of Science (M.S.): Medical Education -
Nova Southeastern University
Bachelor of Science (B.S.): Biology -
Lynn University
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