Danielle Burghardt
La Fayette,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Office Manager
Century Fasteners
05.2023 - Current
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Administrative Assistant
Century Fasteners
06.2021 - 05.2023
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Receptionist
St. Joseph's Hospital
11.2019 - 05.2021
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
Receptionist
Cunningham Chiropractic
06.2009 - 11.2019
- Compiled information from files and research to satisfy information requests
- Collected payments, processed transactions and updated relevant records
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Operated multi-line telephone system to answer and direct high volume of calls
Library Page
Lafayette Public Library
03.2000 - 06.2009
- Provided exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Performed routine clerical tasks including data entry, filing, photocopying, and record keeping, streamlining daily operations.
Education
Licensed Massage Therapist -
Onondaga School of Therapeutic Massage
Syracuse, NY06.2007
Skills
- Data Entry
- Customer Service
- Documentation and Control
- Process Improvement
- Record Keeping
- Supply Management
- Inventory Control
- Organizational Skills
- Attention to detail
Excel Class
Udemy Excel class certification
Timeline
Office Manager
Century Fasteners
05.2023 - Current
Administrative Assistant
Century Fasteners
06.2021 - 05.2023
Receptionist
St. Joseph's Hospital
11.2019 - 05.2021
Receptionist
Cunningham Chiropractic
06.2009 - 11.2019
Library Page
Lafayette Public Library
03.2000 - 06.2009
Licensed Massage Therapist -
Onondaga School of Therapeutic Massage
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