Summary
Overview
Work History
Education
Skills
Timeline
Generic
Danielle Burns

Danielle Burns

Wentzville,MO

Summary

Diligent worker with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

8
8
years of professional experience

Work History

Cashier

Fireworks City
06.2016 - 07.2024
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Assisted customers with inquiries and product selections, enhancing overall shopping experience.
  • Trained new staff on register operations and customer service best practices, improving team performance.
  • Monitored compliance with company policies during transactions, ensuring adherence to operational standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Front Desk Receptionist

Emerge Fitness Training
06.2019 - 12.2023
  • Managed front desk operations, ensuring seamless check-in processes.
  • Assisted clients with inquiries, providing exceptional customer service and support.
  • Trained new reception staff on operational procedures and software systems.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected deposits, fees, and payments.
  • Coordinated scheduling for personal training sessions and group classes.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Maintained cleanliness and sanitation standards throughout gym facilities, ensuring a safe environment for all patrons.
  • Operated industrial cleaning equipment to efficiently remove debris and maintain flooring condition.
  • Trained new team members on safety protocols and effective cleaning techniques for various gym equipment.
  • Developed and adhered to daily cleaning checklists, improving consistency in cleanliness across all areas.
  • Assisted in inventory management of cleaning supplies, optimizing stock levels for operational continuity.
  • Collaborated with other team members to ensure adequate coverage of all areas within the gym during peak hours, optimizing staff efficiency in maintaining cleanliness standards across the facility.
  • Upheld company standards for hygiene practices while adhering to local health department regulations regarding sanitation protocols within a fitness center setting.
  • Supported member satisfaction with clean locker rooms, restrooms, and shower facilities.
  • Assisted in maintaining an appealing facility appearance by dusting surfaces and polishing mirrors as needed.

Intern

SunRise Church
05.2021 - 08.2021
  • Supported production team in pre-production tasks, ensuring timely completion of project milestones.
  • Collaborated with crew members to set up equipment, enhancing workflow efficiency on set.
  • Engaged in post-production processes by assisting with editing tasks, improving overall project quality.
  • Enhanced film production quality by assisting with lighting setup and camera operation.
  • Boosted team morale on set by maintaining a positive attitude and offering assistance to fellow crew members.
  • Reduced equipment downtime through diligent maintenance checks and prompt troubleshooting when necessary.
  • Participated in editing sessions, offering constructive feedback to enhance the overall quality of the final cut.
  • Contributed to a professional on-set atmosphere by maintaining punctuality, following direction well, and displaying a strong work ethic throughout the internship.
  • Saved staff members time by performing routine tasks.

Education

Bachelor of Science - Digital Film & Television Productions

Missouri State University
Springfield, MO
05-2025

Skills

  • Team collaboration

  • Customer service

  • Work ethic and integrity

  • Patience and empathy

  • Customer assistance

  • Cash handling

  • Reliability and punctuality

  • Production support

  • Film crew support

  • Production scheduling

  • Logistics planning

  • Set etiquette

Timeline

Intern

SunRise Church
05.2021 - 08.2021

Front Desk Receptionist

Emerge Fitness Training
06.2019 - 12.2023

Cashier

Fireworks City
06.2016 - 07.2024

Bachelor of Science - Digital Film & Television Productions

Missouri State University

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