Danielle Butler
Tacoma
Summary
Dynamic team leader with a proven track record at Sodexo Live, excelling in team motivation and operational efficiency. Skilled in coaching and mentoring, I implemented process improvements that enhanced service delivery and client satisfaction. Adept at problem-solving, I fostered a collaborative environment, empowering team members to achieve their best.
Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Offering collaborative mindset and ability to motivate team members toward achieving collective goals. Delivers effective communication and problem-solving skills. Ready to use and develop leadership and organizational talents in Human Resources role.
Overview
4
4
years of professional experience
Work History
Team Leader
Sodexo Live
08.2024 - Current
- Led team in executing event operations, ensuring seamless service delivery and client satisfaction.
- Coordinated logistics for events, optimizing resource allocation and enhancing operational efficiency.
- Trained and mentored team members on best practices in customer service and safety protocols.
- Monitored performance metrics, providing feedback to improve team productivity and service quality.
- Implemented process improvements that streamlined workflows, reducing turnaround times for event setups.
- Ensured compliance with health and safety regulations during all phases of event execution.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Server
Applebee's Neighborhood Grill & Bar
12.2023 - 08.2025
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
- Assisted in training new staff on menu knowledge and service protocols.
- Collaborated with kitchen staff to facilitate timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Adapted quickly to changing environments during peak hours, ensuring efficient service flow.
- Processed payments accurately using point-of-sale systems, minimizing discrepancies.
- Engaged with customers to build rapport and encourage positive feedback for the establishment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Vfw Post 969
06.2024 - 10.2024
- Crafted and served a diverse range of beverages in a fast-paced environment.
- Ensured cleanliness and organization of bar area, adhering to health and safety standards.
- Managed inventory levels, restocked supplies, and minimized waste effectively.
- Provided exceptional customer service, fostering positive relationships with patrons.
- Trained new staff members on bar procedures and drink preparation techniques.
- Implemented process improvements to enhance workflow and service speed at the bar.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Bartender
the Thunderbird
08.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Collaborated with kitchen staff to coordinate food and beverage service efficiently.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Gaas Station Atendee
Chevron
01.2022 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Certificate of Medical Assistant - Medical Assistant
Everest College
11-2013
Army Individual Training - Mechatronics
Army National Guard
Tacoma, WA08-2008
GED -
Olympic College
Bremerton, WA01-2001
High School Diploma -
Olympic Highschool
Silverdale, WA06-1999
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Work Planning and Prioritization
- Team supervision
- Coaching and mentoring
- Documentation and reporting
- Complex Problem-solving
Accomplishments
- Supervised team of 15 staff members.
- Documented and resolved teammates disagreements which led to a meeting and resolving the disagreement.
- Resolved product issue through consumer testing.
- Achieved satisfied guests by completing an efficient no stress shopping experience with accuracy and efficiency.
Timeline
Team Leader
Sodexo Live
08.2024 - Current
Bartender
Vfw Post 969
06.2024 - 10.2024
Server
Applebee's Neighborhood Grill & Bar
12.2023 - 08.2025
Bartender
the Thunderbird
08.2022 - 11.2023
Gaas Station Atendee
Chevron
01.2022 - 07.2022
Certificate of Medical Assistant - Medical Assistant
Everest College
Army Individual Training - Mechatronics
Army National Guard
GED -
Olympic College
High School Diploma -
Olympic Highschool
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