Danielle Butterworth
245 N 400 W Tremonton,UT
Summary
Dedicated Department Manager, accomplished in administrative support and team leadership. Motivates staff and promotes goal seeking and achievement by streamlining workflow and guiding interdepartmental cooperation. Expert at task delegation and conflict resolution.
Overview
8
8
years of professional experience
Work History
Department Manager
Aspen Field Services
Draper, UT
12.2019 - Current
- Managed daily functions by leveraging leadership abilities and industry knowledge.
- Balanced workloads to meet targets without overtaxing employees.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Cultivated talented team of world-class employees through outstanding mentoring, coaching and teaching skills.
- Created culture of empowerment and innovation for employees to promote engagement.
- Distributed in-depth progress and status reports to upper management and other appropriate staff members.
Member Account Specialist
Cricut
Spanish Fork, UT
01.2019 - 12.2019
- Provided outstanding account and technical service to new and long-standing members by attending closely to concerns and developing solutions.
- Supported the Software Development Team in operational improvements and resolution of common account, website, and machine-related problems to deliver top-notch member care.
- Used knowledge acquired to come up with more innovative and time-efficient procedures to best assist members in all their inquiries.
Leasing Account Specialist
Redstone Residential
Provo, Utah
11.2017 - 11.2018
- Reached out to dormant accounts to re-sign residents for future leasing seasons and recapture lost revenue from accounts past due.
- Connected with current residents to assess satisfaction, determine needs and offer new services.
- Performed frequent resident events to maintain positive and productive relationships.
- Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements of all potential residents.
- Worked closely with the property manager to oversee leasing contract preparation, execution, and signing.
Pest Control Sales
Aptive Environmental
San Jose, CA
01.2017 - 08.2017
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
- Collaborated with customers after sales to identify and resolve service, account or technical product issues.
- Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
- Establish contracts, including pricing structures and service terms. Negotiated prices and set up contracts to finalize the sale of annual pest control agreements.
- Developed tools to track and monitor personal sales opportunities, deals in progress and finished contracts.
- Maintained strong understanding of competitors mission, offerings and presence in assigned territory
Education
Bachelor of Science - Jon M. Huntsman School of Business - Marketing
Utah State University
Logan, UT12.2025
Associate of Science - Business And Communication
Utah Valley University
Orem, UT2021
Skills
- Account Management
- Analyzing Statistics
- Event Planning
- Microsoft Programs
- Preparing Contracts
- Professional Client Relationship Development
- Sales Strategies
- QuickBooks Online
- Technical Knowledge
- Basic Proficiency in - Adobe Illustrator, SQL, Python, and Data Analysis
- Excel Certified
Timeline
Department Manager
Aspen Field Services
12.2019 - Current
Member Account Specialist
Cricut
01.2019 - 12.2019
Leasing Account Specialist
Redstone Residential
11.2017 - 11.2018
Pest Control Sales
Aptive Environmental
01.2017 - 08.2017
Bachelor of Science - Jon M. Huntsman School of Business - Marketing
Utah State University
Associate of Science - Business And Communication
Utah Valley University
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