Danielle Call
Tulsa,OK
Summary
Dynamic Fitness Instructor with a proven track record at Crunch Fitness, enhancing customer satisfaction and increasing revenue through effective social media marketing and strong client relationships. Expert in strength training and customer service, I excel in creating positive, results-driven workout environments and fostering inclusive fitness communities.
Overview
2
2
years of professional experience
Work History
Fitness Instructor
PLNK
09.2024 - Current
- Help clients reach fitness objectives by providing encouragement and motivation.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
Fitness Instructor
HOTWORX
09.2024 - Current
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
Member Service Representative
Crunch Fitness
07.2023 - 08.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Handled complaints with prompt, courteous service to uphold professional reputation.
Fitness Instructor
Orange Theory Fitness
05.2022 - 01.2023
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
Education
Bachelor of Arts - Sports Communication
Fort Hays State University
Hays, KS05.2021
Skills
Strength training
Group Instruction
Fitness Assessments
Functional Training
High-Intensity Interval Training
Nutrition assessment and planning
Rehabilitation techniques
Pilates Instruction
Yoga Instruction
Time Management
Social Media Presence
One-on-One Coaching
Lifestyle and Nutrition Guidance
Customer Service
Leadership and Coaching
Goal Setting
Timeline
Fitness Instructor
PLNK
09.2024 - Current
Fitness Instructor
HOTWORX
09.2024 - Current
Member Service Representative
Crunch Fitness
07.2023 - 08.2024
Fitness Instructor
Orange Theory Fitness
05.2022 - 01.2023
Bachelor of Arts - Sports Communication
Fort Hays State University
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