Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Calvetta

Twinsburg,Ohio

Summary

Dedicated healthcare professional with a strong background in administration and customer service. Seeking to leverage my leadership experience and educational background in Health Service Administration to contribute to a healthcare organization focused on improving patient care and operational efficiency.

Overview

4
4
years of professional experience

Work History

Bartender

Forage Public House
07.2024 - 08.2025
  • Provided excellent customer service in a high-volume environment, managing a wide range of food and drink orders.
  • Maintained bar inventory, stocked supplies, and ensured cleanliness and organization of the workspace.
  • Developed strong communication skills, engaging with customers and providing personalized service.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.


Bartender

Aaron and Moses
08.2022 - 04.2025
  • Ensured customer satisfaction through fast and friendly service.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Worked collaboratively with a team to manage shifts and maintain a safe and welcoming atmosphere.
  • Handled cash and POS transaction with accuracy and attention to detail.

Administrative Intern

EnnisCourt Assisted Living Facility
05.2022 - 08.2022
  • Assisted in day-to-day administrative functions of the healthcare facility, including scheduling and patient documentation.
  • Supported senior staff with patient records management and regulatory compliance.
  • Conducted research and prepared reports to help streamline operations and improve patient care.
  • Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
  • Answered incoming phone calls pleasantly directing calls to appropriate personnel.

Department Head

Calvetta Brothers Floor Show
05.2021 - 08.2021
  • Led and supervised a team of 10 employees, ensuring efficient operations and high-quality customer service.
  • Managed day-to-day department activities including inventory, scheduling and team development.
  • Increased departmental productivity by 4% through strategic process improvements and resource management.
  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.


Education

Bachelor of Science - Health Services Administration

Ohio University
Athens, OH
12-2025

Skills

  • Leadership and Management: Department oversight, team coordination, and resource management
  • Customer Service: High-level communication, problem-solving, and conflict resolution
  • Healthcare Administration: Knowledge of healthcare policies, patient relations, and workflow optimization
  • Administrative Skills: Scheduling, data entry, record keeping, and office operations
  • Time Management: Managing multiple tasks and priorities in fast-paced environments
  • Technical Proficiency: Familiar with Microsoft Office Suite and healthcare management software

Timeline

Bartender

Forage Public House
07.2024 - 08.2025

Bartender

Aaron and Moses
08.2022 - 04.2025

Administrative Intern

EnnisCourt Assisted Living Facility
05.2022 - 08.2022

Department Head

Calvetta Brothers Floor Show
05.2021 - 08.2021

Bachelor of Science - Health Services Administration

Ohio University