Danielle Campbell

● Coordinated with hospital staff to deliver superior hospitality to patients and staff alike

● Detail cleaned all surfaces, machinery and equipment in patient rooms using professional-grade cleaners and hand tools

● Acted as a liaison between patients and medical staff to effectively address and resolve patient concerns

● Assisted housekeeping staff in completion of their assignments, refilling supplies and maintaining their tools and work stations

● Performed housekeeping duties on floor following established procedure to thoroughly clean and sanitize each unit - including patient rooms; staff rooms, nurse stations, public restrooms and more

● Worked with precision and urgency within the team to accomplish group tasks and individually executed daily assignments as well as special cleaning projects: refreshed and restored areas in need of extra care - including terminally cleaning units, cleaning/sanitizing patient waiting areas, elevators and more

● Communicated well with hospital staff, management, fellow housekeepers and patients to establish an environment of mutual trust, respect, consideration and appreciation so that we accomplished our shared goals of providing excellent patient care and maintained our high standard of hospitality and cleanliness

• Recommended products based on solid understanding of individual customer needs and preferences.
• Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
• Used POS system to accurately enter orders and process payments.

• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Minimized spoilage with proper use of first-in-first-out stock procedures.
• Packaged bagels, muffins and other food items for customer purchase.
• Cleaned counters, machines, utensils, and seating areas daily.

• Promoted a clean workspace by consistently adhering to sanitation guidelines and organizing the pass area efficiently.
• Reduced order errors by maintaining clear, organized tickets for the cooking staff.
• Supported inventory management efforts, assisting in tracking supply levels and replenishing as needed.
• Provided support to culinary team during peak hours, expediting orders efficiently and accurately.
• Assisted in updating the ticket system as needed, ensuring accuracy and efficiency in order processing and communication.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Stocked and rotated food items according to expiration dates.
• Assisted in setting up and breaking down kitchen stations.
• Self-motivated, with a strong sense of personal responsibility.

• Labeled and stored all food items correctly and checked expiration dates routinely.
• Lifted and carried heavy materials.
• Implemented effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
• Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
• Unloaded food deliveries and stored items in proper locations for easy access.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Assisted in training new staff members on kitchen procedures, contributing to a more cohesive team dynamic.
• Supported management in achieving cost-saving goals through efficient use of resources and diligent monitoring of portion control measures.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Collaborated with front-of-house staff to ensure seamless coordination between kitchen and dining areas, enhancing the overall customer experience.
• Improved safety standards by regularly inspecting equipment for maintenance needs and reporting any issues to management.
• Maintained composure and work quality while under stress.
• Participated in regular inventory checks, assisting with ordering necessary supplies to maintain optimal stock levels.
• Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
• Assisted in setting up and breaking down kitchen stations.
• Skilled at working independently and collaboratively in a team environment.