Summary
Work History
Education
Skills
Timeline
Generic

Danielle Cantu

Arcadia,FL

Summary

Adept at fostering teamwork and enhancing customer satisfaction, I leveraged my problem-solving and organizational skills at Milten Shirley Nursery to significantly improve operational efficiency. Recognized for my friendly attitude and effective communication, I consistently met tight deadlines, contributing to a noticeable increase in productivity and team cohesion.

Work History

Plant Nursery Manager

Milten Shirley Nursery
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Waitress Trainer

Beef 'O' Brady's
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
  • Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
  • Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
  • Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
  • Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
  • Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.
  • Maximized revenue potential by effectively suggesting daily specials or promotions to customers based on their preferences or dietary restrictions.
  • Delivered personalized attention to each trainee''s learning style during training sessions to optimize comprehension of material.
  • Assisted with inventory management to control costs while maintaining adequate stock levels for efficient restaurant operations.
  • Collaborated with fellow trainers to continuously update training materials as needed to align with changing menus or restaurant policies.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Monitored new server performance and offered continuous support throughout training period.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Utilized effective communication techniques to support server learning and comprehension.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Developed job-specific competencies and performance standards.
  • Provided coaching and mentoring to employees.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Used Software to design training for Type employees and increase company retention and productivity rates Number%.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Wrote training manuals for Type employees and Type positions according to strict company guidelines and Type protocols.
  • Worked with vendors to customize courseware to accommodate business needs.

Greenhouse Worke/quality Controlr

Green Life
  • Unloaded plants and nursery items from delivery trucks.
  • Assisted customers with finding requested plants and flowers.
  • Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Rearranged planting beds and flower gardens seasonally.
  • Contributed to increased sales with skillful transplanting and propagation of plants for retail display.
  • Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
  • Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.
  • Enhanced plant growth by implementing effective watering and fertilization techniques.
  • Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.
  • Strengthened team performance by collaborating on various greenhouse tasks and sharing knowledge with colleagues.
  • Conducted thorough inspections for pests or diseases to maintain healthy plant populations.
  • Maximized space usage within the greenhouse through strategic arrangement of plants according to size, light requirements, and other environmental factors.
  • Completed routine maintenance tasks on greenhouse equipment to ensure proper functionality throughout the growing season.
  • Maintained accurate records of inventory levels, plant growth cycles, and other pertinent data for management review.
  • Aided in the timely completion of planting projects by preparing seedlings for transplantation into designated areas.
  • Boosted crop yield through attentive pruning, staking, and tying of plants.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
  • Collaborated with research teams to collect data on experimental crops that contributed towards the development of new plant varieties.
  • Stayed abreast of industry trends and best practices to continually improve greenhouse operations, resulting in increased productivity and profitability.
  • Assisted in successful harvests by carefully selecting ripe produce according to established guidelines.
  • Optimized plant spacing to increase air circulation and reduce risk of disease.
  • Maintained cleanliness and order in greenhouse, contributing to safe and efficient work environment.
  • Recorded detailed plant growth data, contributing to ongoing research on crop varieties best suited for greenhouse cultivation.
  • Developed weekly maintenance schedule for greenhouse equipment, minimizing downtime and repair costs.
  • Improved plant growth with careful application of fertilizers and pesticides.
  • Conducted soil tests regularly to ensure nutrient levels were optimal for plant growth.

Quality Control Inspector

Peace River Citrus
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Collaborated with production staff to establish and meet quality standards
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Completed precise measurements using special tools.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
  • Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
  • Led cross-functional team efforts to troubleshoot and resolve complex quality issues, enhancing product integrity.
  • Enhanced safety standards by rigorously enforcing workplace safety protocols during quality inspections.
  • Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
  • Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
  • Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
  • Supported continuous improvement initiatives by providing insightful quality control data and analysis.
  • Reduced waste by implementing stricter quality control measures during manufacturing process.
  • Improved production processes with thorough analysis and feedback, leading to more efficient operations.

Ware House Worker

Wausaukee Composites
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Desoto County High School
Arcadia Fl
05.2002

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Plant Nursery Manager

Milten Shirley Nursery

Waitress Trainer

Beef 'O' Brady's

Greenhouse Worke/quality Controlr

Green Life

Quality Control Inspector

Peace River Citrus

Ware House Worker

Wausaukee Composites

High School Diploma -

Desoto County High School

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Danielle Cantu