Driven Legal Assistant with 16 years of experience in
the process of the legal process of collecting for clients. Proficient in the JST collecting system. Was the administrator for the JST system. Processed UDs, Garnishments, Subpoenas, Bill of Particulars, Grounds of Defense and spoke with clients. Went to court with the attorney as the Legal Assistant and filled out paperwork and talked to defendants. Went to Portsmouth court as the representative of the firm for the garnishment docket. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. A quick and determined learner committed to streamlining processes to facilitate growth in willing to learn other areas of law.
Overview
17
17
years of professional experience
Work History
Legal Assistant
Dickerson & Smith Law Group
03.2008 - 01.2024
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Provided valuable training and support to junior staff members as needed, fostering a collaborative work culture that promoted professional growth for all team members.
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
Responded to client inquiries to provide accurate legal advice and offer assistance.
Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Revised and finalized letters, briefs, and memos.
Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
Teller
Bank Of The Commonwealth
02.2007 - 02.2008
Improved customer satisfaction by providing efficient and accurate transaction processing.
Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.