Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Cea

Cleveland,TN

Summary

Dynamic Executive Assistant with a proven track record at Taimen Transport, LLC, excelling in calendar management and stakeholder communication. Skilled in optimizing processes and proficient in Salesforce, I enhance executive productivity and drive operational efficiency. Known for building strong relationships and delivering exceptional support in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Executive Assistant

Taimen Transport, LLC
Chattanooga, US
01.2023 - Current
  • Company Overview: Detail-oriented and highly organized Executive Assistant with 2 years of experience supporting senior executives in the logistics and supply chain sector.
  • Adept at managing complex calendars, coordinating high-level meetings, and handling confidential correspondence with professionalism and discretion.
  • Skilled in streamlining administrative processes to enhance efficiency and productivity.
  • Dedicated to facilitating executive decision-making through proactive support and strategic organization.
  • Detail-oriented and highly organized Executive Assistant with two years of experience supporting senior executives in the logistics and supply chain sector.
  • Key Competencies:
  • Executive Calendar Management & Scheduling
  • Travel & Logistics Coordination
  • Report Preparation & Data Analysis
  • Stakeholder & Client Communication
  • Confidential Document Handling
  • Office Operations and Administrative Support.
  • Event Planning & Coordination
  • Process Optimization & Problem-Solving
  • Inventory purchasing and analysis
  • Proficient in Excel, google, google calendar, CRM, Salesforce etc.
  • Strong ability to multitask in fast-paced environments while ensuring seamless daily operations.

Domestic Sales Coordinator/ Ops

Steam Logistics
Chattanooga, US
09.2021 - 04.2023
  • Maintained and surpassed given monthly quota of cold calls and new customer onboards, optimizing team growth.
  • Proficiently utilized Salesforce for prospect growth as well as shipments, documentation or notes for current customers and carriers.
  • Onboarded new customers while growing respective and professional relationships.
  • Quote competitively but within market to win customer lanes but ensure company profits.
  • Produced weekly status reports detailing logistic operations and problems.
  • Developed and deployed strategies to save time and expenses associated with goods movements for my customers.
  • Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
  • Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Advised customers on transportation options, types of carriers or shipping routes.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Coordinated scheduling and booking of 150 weekly shipments.
  • Tracked all shipments and ensured customer notification of all delivered shipments.
  • Produced, reviewed and submitted documentation to AP department to facilitate smooth cargo movements and payments to customer and carrier's.
  • Collaborated with team members to achieve target results, assess areas needing improvement and launch plans of action as a team.
  • Proven successful performance within tight deadlines and in a fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service by maintaining open line of transparent communication whether it be the customer, dispatcher or driver.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Built and nurtured customer relationships while optimizing business via networking.

Server/Waitress

Aubrey's Hixson/Chattanooga
Cleveland, US
03.2015 - 07.2021
  • Welcoming guests with a positive attitude to ensure positive dining experience.
  • Prepared and maintain tidy section for guests.
  • Adhering to sanitation standards to keep guests safe and healthy.
  • Studied menu and beverage options to easily assist guests with options and provide product knowledge.
  • Receive customer orders and accurately transfer to kitchen.
  • Provide timely and prompt service to guests while maintaining positive attitude.
  • Receiving customer bills and collecting payment.
  • Build relationships to keep customers coming back.

Education

Associate of Science -

Chattanooga State Community College
Chattanooga, TN

Skills

  • Calendar management and scheduling
  • Travel and logistics coordination
  • Report preparation and analysis
  • Stakeholder communication
  • Confidential document handling
  • Administrative support
  • Event planning and coordination
  • Process optimization
  • Inventory analysis
  • Excel proficiency
  • Google proficiency
  • CRM proficiency
  • Salesforce proficiency

Timeline

Executive Assistant

Taimen Transport, LLC
01.2023 - Current

Domestic Sales Coordinator/ Ops

Steam Logistics
09.2021 - 04.2023

Server/Waitress

Aubrey's Hixson/Chattanooga
03.2015 - 07.2021

Associate of Science -

Chattanooga State Community College

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Danielle Cea