Danielle Cherry
Brooklyn,NY
Summary
Highly organized and detail-oriented professional with a proven track record in administrative tasks and a solid commitment to delivering clinical excellence. Demonstrated ability to effectively prioritize workflow, optimize productivity, and provide exceptional customer service. Proficient in managing schedules, coordinating appointments, and ensuring smooth office operations. Adaptable and composed under pressure, with a keen focus on maintaining strict confidentiality. Seeking a Hospital Receptionist position or a similar role within a medical office.
Overview
7
7
years of professional experience
Work History
Front Desk Clerk-Oncology
New York Presbyterian
06.2023 - Current
- Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
- Obtain referrals and verify insurance authorizations/precertification.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to assigned area.
- Coordinate transportation services for incoming and outgoing guests if needed.
- Scans all necessary documents into Epic and file documents into patient charts.
Intake/Scheduler
NYU Langone
11.2022 - 05.2023
- Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection.
- Gathers all patient demographics related data and materials from patients and/or their representatives.
- Obtains insurance information (ID card, member/group#, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable.
- Advises and/or collects patient and financial related documents and policies for patient visits.
- Scans all necessary documents into Epic.
- Release medical records.
- Performs check-out functions including providing after-visit summary information, scheduling follow-up visits, procedures, and referrals, and collecting any time-of-service payments as needed.
- Answers phone calls and requests in a professional and patient friendly manner.
Receptionist
Lerman Diagnostic Imaging
10.2022 - 10.2022
- Provide a warm and welcoming atmosphere for patients, ensuring a positive experience from the moment they enter the practice.
- Efficiently manage appointment scheduling, rescheduling, and cancellations to ensure a smooth and organized system.
- Assist patients in completing information forms and communicate with insurance companies to verify patient benefits accurately.
- Thoroughly confirm appointments, estimate patient financial responsibilities, and organize patient charts and schedules for the surgical staff.
- Handled cash and credit card payments with accuracy.
Administrator Coordinator
Menorah Rehabilitation and Nursing Care
02.2020 - 09.2021
- Answered and directed phone calls promptly and accurately, providing efficient assistance to callers.
- Collaborated with executive and senior administrative assistants to effectively handle requests and queries from senior management.
- Organized and scheduled appointments, skillfully managing calendars and ensuring optimal time management.
- Planned meetings and diligently recorded detailed minutes, facilitating clear communication and comprehensive documentation.
- Updated and maintained office policies and procedures, ensuring strict adherence to established protocols and fostering operational efficiency.
- Implemented new policies or procedures as directed by senior management team members.
Receptionist
Dermatology Specialist
08.2018 - 03.2020
- Updated and verified patient insurance benefits and eligibility using the e-Clinical Works system, ensuring accurate and up to date information.
- Greeted clients at the front office, creating a warm and welcoming environment to provide a positive initial experience.
- Efficiently managed office schedules, expertly scheduling appointments and confirming meetings to maintain a well-organized calendar.
- Professionally and promptly answered incoming calls, directing them to the appropriate contacts and addressing inquiries effectively.
Education
High School -
Nazareth High School
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Suny Buffalo State College
Skills
- Organizational Skills
- Office Equipment Knowledge
- Confidential Document Management
- Communication Skills
- Adaptability
- Advanced MD
- Epic System
- Problem-Solving
- Clinical Excellence
- Prioritization And Coordination Management
- Deadline Compliance
- Microsoft Office (Excel, Sigma)
- EClinicalWorks
Timeline
Front Desk Clerk-Oncology
New York Presbyterian
06.2023 - Current
Intake/Scheduler
NYU Langone
11.2022 - 05.2023
Receptionist
Lerman Diagnostic Imaging
10.2022 - 10.2022
Administrator Coordinator
Menorah Rehabilitation and Nursing Care
02.2020 - 09.2021
Receptionist
Dermatology Specialist
08.2018 - 03.2020
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Suny Buffalo State College
High School -
Nazareth High School
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