Danielle Christie

Bentonville,AR

Summary

My professional background encompasses 4+ years of diverse experience in overseeing accounts receivable, financial counseling, and billing operations for a range of services such as Behavioral health, Medicaid/ Medicare, fertility, pharmacy, and employee benefits. In my current role I've demonstrated proficiency in financial reporting, insurance authorization, general ledger reconciliation, and data analytics. Known for suggesting streamlined authorization processes, to significantly improve the accuracy and efficiency of claims processing. I build relationships with our clients and have a “get the job done & done well” attitude. I seek to learn and understand every changing process to ensure expert knowledge of our many different softwares.

Overview

years of professional experience

Work History

Accounts Receivable / B2B Employer Benefits

Kindbody

11.2022 - Current

Accounts Receivable Specialist | Fertility Billing at Kindbody
Account Monitoring: Monitor accounts receivable to identify overdue payments and delinquent accounts. Keep track of payment deadlines and follow-up with customers to ensure timely payment.
Payment Processing: Process payments received from customers and allocate them to the appropriate accounts.
Update account records with payment information and maintain accurate documentation of all collection activities.
Dispute Resolution: Address customer inquiries, disputes, and complaints.
Reporting and Documentation: Prepare regular reports on collection activities, including account aging analysis, Etc.,
In my time at Kindbody I've created and maintained strong relationships with colleagues and external teams to ensure timely and accurate work processes
I've held a diverse and distinctive position encompassing various responsibilities related to employer benefit accounts
Gaining invaluable insight into the Rx billing process as a member of the Pharmacy team
Proficient in Netsuite, EMR portal, Enterprise benefits, leadership, month-end close process, revealing data, Google Sheets, claims management, and being a self-starter
Well-versed in handling professional B2B relationships

Account Claims specialist

Comprehensive

11.2021 - 11.2022

I managed the account overview for three skilled nursing homes
I actively participated in coding review, accounts receivable, month-end closing, and agings on a weekly and monthly basis
This role demanded a comprehensive understanding of various software and data systems
In addition to these responsibilities, I also performed additional job functions such as running reports, generating invoices, conducting account audits, reviewing coding, batch posting, and reconciling accounts receivable

Medical Billing Specialist

Springwoods Behavioral Health

Fayetteville, AR

07.2021 - 11.2022

As a Financial Counselor/Accounts Receivable professional I was required to be proficient in data entry using various software systems such as AS400, Midas, and change healthcare
Additionally, I maintain close communication with patients and their families, ensuring clarity on payment plans and Explanation of Benefits (EOBs)
My tasks extend beyond these duties and include batch payments, risk management, financial reporting, account reporting, financial analysis, and a strong attention to detail

Education

General Studies -

Mesa Community College

Mesa, AZ

05.2016

Skills

Project management
Leadership
Training
Independent & collaboration work ethic
Reporting and Documentation process builder
Build strong and broad internal and external stakeholder relationships
Compliance & knowledge of relevant laws, regulations, and requirements related to good practices
Proficiency in using computer systems and software applications

Account Reconciliation
Journal Entries
Financial Analysis
General Ledger Accounting
Financial Statement Preparation
NetSuite Manager
Account Auditing
B2B Relationship Management

Timeline