Ana Chan
USC Campus
14
years of professional experience
1
Certificate
Motivated, teamwork oriented, and self-started woman with several years of experience in case management and costumer services. To secure a challenging position to fully utilize skills and expand learning while making a significant contribution to the success of the company. Knowledgeable Case Manager experienced in coordinating care for mental health individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Work History
Screener
6 Months- University of Southern California
- LA
- Verify all students had COVID-19 clearance and provide directions to various buildings within campus
Community Worker
5 Years 3 Months- Linkage clients with Mental Health Services & follow up services; working with individuals and/or families with Mental Health illness and homelessness; collaborating with Police Departments and other agencies; and assisting client obtain necessary documents and resources.
Parent Partner
2 Years- Assist the parents to navigate the Mental Health Systems to access the necessary services
- Schedule appointments, arrange transportation, accompaniment when needed, and provide community resources
- Facilitate support groups to parents and show them how they could help each other overcome their challenges.
Health Promoter
6 Years 2 Months- Conduct outreach service to various community to promote Mental Health services through presentations & workshops
- Link participants with Mental Health provider to obtain proper mental health services
- Facilitate community support groups.
Skills
Responsible
Great Communication Skills
Conflict Resolution Skills
Punctual
Friendly Demeanor
Special Projects
Special Events
Complex Problem-Solving
Active Listening
Social Interaction
Behavior Redirection
Case Notes
Referral Management
Community Outreach Programs
Community Resource Navigation
Timeline
Screener
USC Campus
10.2021 - 04.2022Read More
Community Worker
Mental Health
08.2014 - 11.2019Read More
Parent Partner
Providence Community Service
08.2012 - 08.2014Read More
Health Promoter
Mental, Latino Behavioral Health Institute / Los Angeles County DMH
04.2006 - 06.2012Read More
Behavior Health Institute
Certified HIV/Domestic Violence, East LA Women's Center. Certified Emotional CPR, Latino
Read More
Certified Older Adult Health Promoter, UCAF-Educate, Equip & Support
Read More
John Muir School
Community Health Promoter With LA Department of Mental Health, Martin Luther King Community Medical Group, & Esperanza Community Housing
Read More
Education
Certified HIV/Domestic Violence, East LA Women's Center. Certified Emotional CPR, Latino
Certified Older Adult Health Promoter, UCAF-Educate, Equip & Support
Community Health Promoter With LA Department of Mental Health, Martin Luther King Community Medical Group, & Esperanza Community Housing
Languages
English
Spanish