Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Danielle Coates-Rasmussen

Sacramento,California

Summary

I am an experienced Medical Assistant with over 20 years working in fast-paced, frequently changing environments. I am proficient in a broad range of clinical procedures including EKGs, ear lavage, injections, and spirometry. I also have 10 years experience working with management, physicians, and support staff to improve workflows that significantly reduce wait times, enhance overall operational efficiency and patient satisfaction. I have years of experience working in OBGYN, Adult Medicine, and Fertility where I have trained many new hires. I also have over 5 years experience in telehealth support which includes monitoring physicians online inboxes to reduce workload, interviewing patients prior to online appointments, as well as technical support.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Online Resell

Self Employed
11.2022 - Current
  • Managing multiple online stores, inventory, sales, shipping, sourcing, and customer service

Medical Assistant

Kaiser Permanante
10.2006 - 01.2022
  • Demonstrated strong problem-solving skills in a complex, fast-changing environment
  • Contributed significantly to the team's performance, driving efficiently and productivity
  • Managed diverse patient needs across multiple specialties, enhancing care quality
  • Maintained high accuracy in patient data handling, ensuring seamless operations in busy clinical settings
  • Provided comprehensive support in training team members, boosting departmental efficiency
  • Implemented streamlined workflows to significantly reduce wait times
  • Adapted to rapid changes in healthcare protocols while maintaining top service standards
  • Enhanced team morale and cooperation through effective conflict resolution

Medication Aide

Golden Pond Retirement Community
Sacramento, CA
08.2024 - Current

As a Medication Technician

I am responsible for ensuring residents receive the correct medication at the right time and monitor them for side effects. This includes glucose monitoring and insulin injections. I am also their first call to assess the situation in the case of an injury.

Education

Certificate - Medical Assisting

Western Career Collage
03.1999

Skills

  • EKGs
  • Injections
  • Spirometry
  • Ear Lavage
  • Dermatoscope Photography
  • Medication Review
  • Scheduling
  • Appointments/Procedures
  • Patient Instruction
  • Blood Pressure Monitoring
  • Answering/Routing Patient Emails/Calls to Appropriate Destination
  • Assisting in Minor Procedures

References

Upon Request

Certification

American Heart Association basic life support(CPR & AED)

Timeline

Medication Aide

Golden Pond Retirement Community
08.2024 - Current

Online Resell

Self Employed
11.2022 - Current

Medical Assistant

Kaiser Permanante
10.2006 - 01.2022

Certificate - Medical Assisting

Western Career Collage
Danielle Coates-Rasmussen