Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Cobb

Griswold,CT

Summary

Experienced customer service specialist with a strong background in bartending, nursing assistance, and phlebotomy. Demonstrates exceptional skills in conflict resolution and maintaining composure under pressure. Focused on leveraging diverse experiences to excel in new customer service opportunities.

Overview

16
16
years of professional experience

Work History

Bartender

Preston VFW
Preston, CT
01.2025 - Current
  • Maintained cleanliness and organization of the bar area and equipment.
  • Engaged with customers to provide exceptional service and recommendations.
  • Resolved customer complaints in a professional manner.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.

CNA for family member

Cobb
Preston, CT
03.2025 - Current
  • Respond appropriately to the physical, emotional, and developmental needs of the patient.
  • Provided compassionate care to patients in daily activities and personal hygiene.
  • Provide companionship and empathy to improve patients' overall well-being and mental health.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Communicated effectively with patients, families, and medical staff regarding care plans.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • React to changes and stressful situations in a quick and efficient manner.

Head Bartender

Village Pizza Bar
Preston, CT
01.2024 - 01.2025
  • Bar was sold in January of 2025 and never reopened.

Stay at Home Mom

Our Family
Griswold, CT
07.2014 - 05.2022

Phlebotomist

ProHealth Family Physicians
Putnam, Connecticut
03.2012 - 07.2014
  • Prepared and labeled specimens for laboratory analysis.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Great communication skills, and showed empathy to those, including children, who were showing distress toward needles.
  • Observation skills that allowed me to act quickly and effectively during emergency situations.

Certified Nurses Aide

Mystic Rehabillitation
Mystic, CT
12.2009 - 03.2014
  • Assisted patients with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to nursing staff.
  • Provided emotional support and companionship to residents during activities.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Education

Phlebotomy Certificate

Hartford Hospital School of Allied Health
Wallingford, CT
12-2011

Some College (No Degree) - Certified Nurses Aide Certificate

Three Rivers Community College
Norwich, CT
11-2004

Skills

  • Time management
  • Effective communication
  • Active listening
  • Problem solving
  • Emotional intelligence
  • Empathy and patience
  • Ability to adapt
  • Conflict resolution

Timeline

CNA for family member

Cobb
03.2025 - Current

Bartender

Preston VFW
01.2025 - Current

Head Bartender

Village Pizza Bar
01.2024 - 01.2025

Stay at Home Mom

Our Family
07.2014 - 05.2022

Phlebotomist

ProHealth Family Physicians
03.2012 - 07.2014

Certified Nurses Aide

Mystic Rehabillitation
12.2009 - 03.2014

Phlebotomy Certificate

Hartford Hospital School of Allied Health

Some College (No Degree) - Certified Nurses Aide Certificate

Three Rivers Community College

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