Danielle Cooper
Tollhouse,CA
Summary
At Sante Health Systems, I enhanced operational efficiency and patient satisfaction through meticulous organizational management and compassionate patient care coordination. Leveraging skills in EMR/EHR and attention to detail, I significantly reduced data entry errors and streamlined back-office functions, contributing to improved healthcare outcomes and productivity.
Overview
7
7
years of professional experience
Work History
Back Office Assistant
Sante Health Systems
04.2017 - 01.2023
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
- Reduced errors in data entry tasks by implementing a double-check system for accuracy.
- Supported human resources functions such as recruitment coordination, onboarding facilitation, and employee record management.
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Provided timely support to various departments, ensuring smooth daily operations and increased productivity.
- Responded to inquiries from callers seeking information.
- Managed schedules and calendars for multiple supervisors, increasing punctuality and attendance at important meetings.
- Managed time efficiently in order to complete all tasks within deadlines.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Accounting Assistant
Utility Trailer
01.2024 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
Education
No Degree - Health Sciences
Fresno City College
Fresno, CASkills
- Scheduling appointments
- Data entry expertise
- File Management
- Document Management
- Spreadsheet Management
- Report Preparation
- Attention to Detail
- Organizational Management
- MS Office
- Bookkeeping
- HIPPA
- Medical Terminology
- EMR / EHR
- Patient Care Coordination
- Insurance Claims
- ICD 10 coding
Timeline
Accounting Assistant
Utility Trailer
01.2024 - Current
Back Office Assistant
Sante Health Systems
04.2017 - 01.2023
No Degree - Health Sciences
Fresno City College
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