Danielle Cooper
Oxford ,NC
Summary
Versatile and dedicated healthcare professional with a track record of providing exceptional patient care at Central Regional Hospital. Skilled in infection control practices and compassionate communication, I excel in fast-paced environments, ensuring patient safety and confidentiality. Demonstrated ability to improve patient satisfaction through innovative care techniques and effective problem-solving.
Overview
12
12
years of professional experience
Work History
TSS1 /CNA
Central Regional Hospital
Butner, NC
06.2022 - Current
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Educated patients on self-care techniques that would help them maintain their independence.
- Reported changes in patient conditions to registered nurse or physician.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Documented patient care services by charting in designated areas.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Answered patient call lights promptly and responded to requests appropriately.
- Used mobility devices to transport patients.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Helped residents walk with or without self-help devices.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Cashier
Skillz
Creedmoor, NC
02.2021 - 06.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Worked closely with front-end staff to assist customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered customer questions and provided store information.
Hairstylist
Great Clips
Raleigh, NC
04.2013 - 03.2019
- Sanitized workstations and salon equipment to reduce risk of infection.
- Recommended hair styles to compliment clients' facial features and coloring.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Educated clients on proper home hair care maintenance techniques.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Managed cash register transactions during checkout process.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Tracked inventory of supplies used for styling services.
- Responded to customer inquiries by phone, email, and in person.
- Organized scheduling of appointments throughout the day.
Education
GED -
Vance-Granville Community College
Henderson, NC06-2010
Some College (No Degree) - Cosmetology
Vance-Granville Community College
Henderson, NCSome College (No Degree) - CNA 1
Vance-Granville Community College
Henderson, NCSkills
- Infection control practices
- Complex Problem-solving
- Cultural sensitivity
- End-of-life care
- Maintaining confidentiality
- Medication assistance
- Compassionate communication
- Payment processing
- Innovative hairstyling techniques
- Customer buying trends
- Marketing
- Customer consulting
- Quick learner
Timeline
TSS1 /CNA
Central Regional Hospital
06.2022 - Current
Cashier
Skillz
02.2021 - 06.2022
Hairstylist
Great Clips
04.2013 - 03.2019
GED -
Vance-Granville Community College
Some College (No Degree) - Cosmetology
Vance-Granville Community College
Some College (No Degree) - CNA 1
Vance-Granville Community College