Versatile professional with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Manager
RHP Properties
Liverpool, NY
08.2023 - Current
Managed all maintenance requests from tenants in a timely manner.
Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Processed evictions when necessary in accordance with state laws and procedures.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Oversaw and monitored preventative maintenance and energy management inspections and programs.
Realtor
Exp Realty
Liverpool, NY
02.2022 - Current
Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Analyzed potential investment opportunities based on financial reports.
Negotiated purchase agreements and contracts with buyers and sellers.
Provided guidance to clients throughout the entire buying or selling process.
Participated in community outreach programs to promote services offered by the company.
Generated leads through networking activities such as cold calls and referrals from past clients.
Created detailed property descriptions for use in marketing material.
Ensured all transactions followed state laws regarding real estate practices.
Prepared comparative market analysis to estimate properties' value.
Organized promotional materials used in sales presentations.
Realtor
Keller Williams
East Syracuse, NY
03.2018 - 02.2021
Created detailed property descriptions for use in marketing material.
Ensured all transactions followed state laws regarding real estate practices.
Generated leads through networking activities such as cold calls and referrals from past clients.
Attended industry events such as conventions and seminars.
Organized promotional materials used in sales presentations.
Prepared comparative market analysis to estimate properties' value.
Maintained updated knowledge of local real estate markets.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Managed marketing strategies for properties including advertising campaigns and open houses.
Researched current listings available in the area using multiple online resources.
Conducted property inspections to ensure compliance with applicable regulations and standards.
Managed sales pipeline by actively following up with prospects and hot leads.
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Property Manager
TG Sticks Real Estate Investment
Syracuse, NY
07.2016 - 03.2018
Managed all maintenance requests from tenants in a timely manner.
Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Updated tenant and unit information to keep current in housing database.
Collected monthly assessments, rental fees, deposits and payments.
Inspected properties regularly to identify deficiencies and schedule repairs.
Facilitated tenant paperwork processing and verification.
Collected rent from tenants to pay maintenance and repair costs and other expenses.
Met with clients to negotiate management and service contracts.
Met with committees to discuss and resolve legal and environmental issues.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Assisted owners with analyzing complex real estate documents and loan agreements.
Prepared detailed budgets and financial reports for properties.