Danielle Corbett
West Islip,NY
Summary
I am an enthusiastic individual eager to contribute to team success. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
8
8
years of professional experience
Work History
Receptionist Coordinator
Astor Place Hair House
11.2023 - 06.2025
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
- Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
- Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
- Collaborated with team members to ensure seamless coordination of daily operations and special events.
- Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.
- Improved client relations with exceptional communication skills, providing information on products and services as needed.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Personal Assistant
Salvatore Grimaldi
05.2024 - 03.2025
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Kept detailed track of household and maintenance inventory and schedules.
- Handled all personal tasks.
Receptionist
Call Me Electric
01.2023 - 04.2023
- Confirmed appointments, communicated with clients and updated client records.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Tracked important information in excel spreadsheets and ran reports or generated graphs using data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Receptionist
Phenix Salon Suites
10.2019 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Supports professional appearance of office areas by keeping front desk clean and orderly as well as other common areas.
- Helps maintain inventory.
- Collects, sorts, and distributes all incoming mail and packages.
- Supports customers with prompt answers and personalized support for both callers and visitors.
Teacher's Assistant
South Shore Children's Center
09.2017 - 05.2018
- Managed children ages 2-10 to promote safety, minimize injury, and meet developmental needs.
- Planned and used appropriate instructional and learning strategies, activities, materials, equipment, and technology.
- Troubleshot problems and developed successful solutions.
- Boosted efficiency by keeping work areas clean, tidy, and free of debris.
- Maintained full compliance with legal, health, and safety regulations.
- Helped team handle high-volume work by prioritizing tasks and organizing supplies.
- My main responsibilities would be to watch children, play with them, serve them snacks and lunch, do crafts/activities with them and help them to learn and grow.
Education
Associate of Applied Science - Addiction Studies
Suffolk County Community College
Brentwood, NY05-2024
High School Diploma -
West Islip High School
West Islip, NY06.2019
Skills
- Communication Skills
- Problem Solving Skills
- Teamwork
- Flexibility
- Critical Thinking
- Organization Skills
- Emotional Intelligence
- Attention to Detail
- Responsibility
Certifications & Trainings
- Suffolk County Community College, Addictions Studies Program - September 2020 - May 2024
- CRPA - Certified Recovery Peer Advocate Training - May 05, 2021
- CASAC - Credentialed Alcoholism & Substance Abuse Counselor Training - May 17, 2022
- Certified CRPA-Provisional - September 30, 2021
- Certification of Phlebotomy Technician - January, 23, 2021
- Mandated Reporter Certificate - April 12, 2021
- MAT- Medically Assisted Treatment Certificate - March 23, 2021
- Victory Recovery Partners, CRPA Internship - 120 hours - January 17, 2022
- B.E.S.T - Behavioral Enhancement Substance Medicine Treatment, CASAC Internship - 350 hours - February 2024
- Naloxone Overdose Training - October 2020
Timeline
Personal Assistant
Salvatore Grimaldi
05.2024 - 03.2025
Receptionist Coordinator
Astor Place Hair House
11.2023 - 06.2025
Receptionist
Call Me Electric
01.2023 - 04.2023
Receptionist
Phenix Salon Suites
10.2019 - 12.2021
Teacher's Assistant
South Shore Children's Center
09.2017 - 05.2018
Associate of Applied Science - Addiction Studies
Suffolk County Community College
High School Diploma -
West Islip High School
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