Danielle Daniels
Maricopa,AZ
Summary
Adept at transforming pets with impeccable grooming techniques honed at Bark and purr, I excel in creating a welcoming atmosphere and fostering strong client relationships. My expertise in animal handling and commitment to cleanliness ensure a safe, efficient service. With a knack for problem-solving and a continuous drive for education, I've significantly enhanced pet well-being and customer satisfaction.
As grooming professional, well-versed in delivering top-notch grooming services and ensuring client satisfaction. Proven ability to work collaboratively with team members and adapt to changing needs. Recognized for attention to detail, customer service skills, and gentle approach with pets.
Overview
2024
2024
years of professional experience
Work History
Professional Pet Groomer
Best Friends
Professional Pet Groomer
Sunshine Pet Salon
08.2023 - 02.2024
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Maintained thorough client records, tracking each pet''s grooming history and any specific concerns or requests.
- Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
- Participated in local community events as a representative of the business, promoting our services among potential new clientele.
- Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
- Collaborated with team members to ensure efficient workflow and consistent quality of service across all groomers.
- Educated clients on proper at-home pet care techniques, promoting overall animal health and well-being between grooming appointments.
- Continuously expanded knowledge of pet grooming techniques and industry trends through regular participation in workshops and seminars.
- Assisted with inventory management responsibilities, helping to maintain adequate stock levels of necessary supplies while minimizing waste.
- Reduced customer complaints by consistently maintaining a clean and organized work environment.
- Mentored junior groomers as they developed their skills, providing guidance on best practices for specific breeds and situations.
- Offered additional services such as nail trimming, ear cleaning, and teeth brushing, contributing to the overall health of pets in our care.
- Developed strong relationships with clients by offering personalized grooming recommendations based on breed-specific needs.
- Implemented effective time-management strategies, allowing for the completion of more appointments per day without sacrificing quality of service.
- Utilized specialized tools and equipment appropriately, ensuring optimal results for each unique pet''s coat type and condition.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Maintained a safe working environment, minimizing the risk of injury to both pets and staff members.
- Solved challenging grooming issues with creative solutions, ensuring a positive outcome for both the pet and its owner.
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Educated visitors and staff on proper animal care and handling.
- Trained animals in behavioral compliance or other special routines or commands.
- Assisted with development of animal behavior modification plans.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Professional Pet Groomer
Elite Pet Salon
02.2022 - 12.2022
Professional Pet Groomer
Wag N Wash Healthy Pet Center
10.2020 - 04.2021
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
- Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
- Reduced customer complaints by consistently maintaining a clean and organized work environment.
- Maintained thorough client records, tracking each pet''s grooming history and any specific concerns or requests.
- Mentored junior groomers as they developed their skills, providing guidance on best practices for specific breeds and situations.
- Continuously expanded knowledge of pet grooming techniques and industry trends through regular participation in workshops and seminars.
- Offered additional services such as nail trimming, ear cleaning, and teeth brushing, contributing to the overall health of pets in our care.
- Implemented effective time-management strategies, allowing for the completion of more appointments per day without sacrificing quality of service.
- Maintained a safe working environment, minimizing the risk of injury to both pets and staff members.
- Utilized specialized tools and equipment appropriately, ensuring optimal results for each unique pet''s coat type and condition.
- Collaborated with team members to ensure efficient workflow and consistent quality of service across all groomers.
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Developed strong relationships with clients by offering personalized grooming recommendations based on breed-specific needs.
- Educated clients on proper at-home pet care techniques, promoting overall animal health and well-being between grooming appointments.
- Solved challenging grooming issues with creative solutions, ensuring a positive outcome for both the pet and its owner.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Educated visitors and staff on proper animal care and handling.
- Assisted with development of animal behavior modification plans.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Professional Pet Groomer
Villa La PAWS
09.2018 - 07.2019
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
- Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
- Reduced customer complaints by consistently maintaining a clean and organized work environment.
- Maintained thorough client records, tracking each pet''s grooming history and any specific concerns or requests.
- Mentored junior groomers as they developed their skills, providing guidance on best practices for specific breeds and situations.
- Continuously expanded knowledge of pet grooming techniques and industry trends through regular participation in workshops and seminars.
- Offered additional services such as nail trimming, ear cleaning, and teeth brushing, contributing to the overall health of pets in our care.
- Implemented effective time-management strategies, allowing for the completion of more appointments per day without sacrificing quality of service.
- Maintained a safe working environment, minimizing the risk of injury to both pets and staff members.
- Utilized specialized tools and equipment appropriately, ensuring optimal results for each unique pet''s coat type and condition.
- Collaborated with team members to ensure efficient workflow and consistent quality of service across all groomers.
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Developed strong relationships with clients by offering personalized grooming recommendations based on breed-specific needs.
- Educated clients on proper at-home pet care techniques, promoting overall animal health and well-being between grooming appointments.
- Solved challenging grooming issues with creative solutions, ensuring a positive outcome for both the pet and its owner.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Educated visitors and staff on proper animal care and handling.
- Assisted with development of animal behavior modification plans.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Professional Pet Groomer
Bark N Purr Pet Salon
02.2009 - 08.2013
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
- Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
- Reduced customer complaints by consistently maintaining a clean and organized work environment.
- Maintained thorough client records, tracking each pet''s grooming history and any specific concerns or requests.
- Mentored junior groomers as they developed their skills, providing guidance on best practices for specific breeds and situations.
- Continuously expanded knowledge of pet grooming techniques and industry trends through regular participation in workshops and seminars.
- Assisted with inventory management responsibilities, helping to maintain adequate stock levels of necessary supplies while minimizing waste.
- Offered additional services such as nail trimming, ear cleaning, and teeth brushing, contributing to the overall health of pets in our care.
- Result Fostered a welcoming atmosphere within the grooming facility by creating a comfortable waiting area for pets and their owners.
- Implemented effective time-management strategies, allowing for the completion of more appointments per day without sacrificing quality of service.
- Maintained a safe working environment, minimizing the risk of injury to both pets and staff members.
- Utilized specialized tools and equipment appropriately, ensuring optimal results for each unique pet''s coat type and condition.
- Collaborated with team members to ensure efficient workflow and consistent quality of service across all groomers.
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Developed strong relationships with clients by offering personalized grooming recommendations based on breed-specific needs.
- Participated in local community events as a representative of the business, promoting our services among potential new clientele.
- Educated clients on proper at-home pet care techniques, promoting overall animal health and well-being between grooming appointments.
- Solved challenging grooming issues with creative solutions, ensuring a positive outcome for both the pet and its owner.
- Streamlined appointment scheduling process, resulting in reduced wait times for clients and their pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Assisted with development of animal behavior modification plans.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Education
N/a -
Sunnyslope High-school
Phoenix, AZ05.2004
Skills
- Cleanliness and organization
- Patience and empathy
- Animal handling expertise
- Pet grooming techniques
- Animal behavior
- Time management mastery
- Canine and feline anatomy
- Knowledge of breed standards
- Appointment scheduling
- Continuing education commitment
- Record keeping accuracy
- Safe restraint practices
- Ear cleaning proficiency
- Pet first aid
- Teeth brushing techniques
- Stress management techniques
- Creative styling
- Proper nail trimming
- Animal handling
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Multitasking Abilities
- Animal care
- Decision-making
- Customer communication
- Human and animal safety
Timeline
Professional Pet Groomer
Sunshine Pet Salon
08.2023 - 02.2024
Professional Pet Groomer
Elite Pet Salon
02.2022 - 12.2022
Professional Pet Groomer
Wag N Wash Healthy Pet Center
10.2020 - 04.2021
Professional Pet Groomer
Villa La PAWS
09.2018 - 07.2019
Professional Pet Groomer
Bark N Purr Pet Salon
02.2009 - 08.2013
Professional Pet Groomer
Best Friends
N/a -
Sunnyslope High-school
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