Danielle Dankel
Wilmington,DE
Summary
Knowledgeable Inspection Coordinator with background in coordinating insurance inspections and ensuring compliance with industry standards. Adept at managing inspection schedules and collaborating with cross-functional teams to resolve issues. Demonstrated ability in maintaining accurate records and enhancing operational efficiency.
Overview
19
19
years of professional experience
Work History
Inspection Coordinator
UIA Inspections
445 Veit Rd Ste B Huntingdon Valley, PA 19006
10.2011 - Current
- Coordinated effectively with various clients and inspectors to facilitate timely completion of inspection-related tasks.
- Maintained accurate records of all inspections conducted, ensuring compliance with industry regulations and company policies.
- Improved inspection processes by implementing efficient scheduling and coordination strategies.
- Managed multiple projects simultaneously, maintaining strict deadlines for inspections and reporting.
- Assisted upper management with Sales promotions and flyers to promote more business.
- Identified areas needing improvement within our inspection procedures, proposing actionable solutions that led to measurable results.
- Enhanced communication between inspectors and clients, ensuring a seamless inspection process.
- Developed detailed reports on completed inspections, providing critical information for decision-making processes.
- Employed meticulous attention to detail when reviewing reports from inspectors, ensuring accuracy before submission to clients.
- Provided outstanding customer service in addressing client concerns or questions related to the inspection process.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Was promoted from Inspector to Inspection Coordinator within two years with the company.
Assistant Manager /Sales
Bird and Barrow
Kirkwood Hwy Newark De 19711
06.2006 - 09.2011
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Counted money in drawers at beginning and end of each shift.
Education
Associate Of Applied Business - Business
Delaware County Community College
Media, PASkills
- Scheduling inspections
- Documentation review
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Inspection Coordinator
UIA Inspections
10.2011 - Current
Assistant Manager /Sales
Bird and Barrow
06.2006 - 09.2011
Associate Of Applied Business - Business
Delaware County Community College