Danielle Dankel
Wilmington,DE
Summary
Knowledgeable Inspection Coordinator with background in coordinating insurance inspections and ensuring compliance with industry standards. Adept at managing inspection schedules and collaborating with cross-functional teams to resolve issues. Demonstrated ability in maintaining accurate records and enhancing operational efficiency.
Overview
19
19
years of professional experience
Work History
Inspection Coordinator
UIA Inspections
10.2011 - Current
- Coordinated effectively with various clients and inspectors to facilitate timely completion of inspection-related tasks.
- Maintained accurate records of all inspections conducted, ensuring compliance with industry regulations and company policies.
- Improved inspection processes by implementing efficient scheduling and coordination strategies.
- Managed multiple projects simultaneously, maintaining strict deadlines for inspections and reporting.
- Assisted upper management with Sales promotions and flyers to promote more business.
- Identified areas needing improvement within our inspection procedures, proposing actionable solutions that led to measurable results.
- Enhanced communication between inspectors and clients, ensuring a seamless inspection process.
- Developed detailed reports on completed inspections, providing critical information for decision-making processes.
- Employed meticulous attention to detail when reviewing reports from inspectors, ensuring accuracy before submission to clients.
- Provided outstanding customer service in addressing client concerns or questions related to the inspection process.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Was promoted from Inspector to Inspection Coordinator within two years with the company.
Assistant Manager /Sales
Bird and Barrow
06.2006 - 09.2011
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Counted money in drawers at beginning and end of each shift.
Education
Associate Of Applied Business - Business
Delaware County Community College
Media, PASkills
- Scheduling inspections
- Documentation review
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Inspection Coordinator
UIA Inspections
10.2011 - Current
Assistant Manager /Sales
Bird and Barrow
06.2006 - 09.2011
Associate Of Applied Business - Business
Delaware County Community College
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