Danielle Davila
Oklahoma City,OK
Overview
13
13
years of professional experience
Work History
Client Services Coordinator
Infant Crisis Services
Oklahoma City, OK
11.2021 - Current
- Plans, manages and coordinates the distribution of goods & services throughout the facility to help in house appointments & outside traveled visits, along with volunteers duties for the day
- Scheduled and coordinated meetings, appointments and travel arrangements for donations and dropoff items.
- Checked stock to determine inventory levels and maintain office supply products.
- Coordinated repairs for office equipment to keep equipment functional and running.
- Assisted with set up for social events and food deliveries.
- Responsible for regular checkups and maintenance of the facilities and three company's vehicles
Property Processor
American Farmers & Ranchers Mutual Insurance Compa
Oklahoma City, Oklahoma
07.2018 - 11.2021
- Intake and process new home insurance applications.
- Oversee and edit any required codes per OID regulations.
- Process rejected applications and endorsements.
- Run reports and logs for errors lot funds and nsf.
- Rewrite, reinstate polices.
- Recognized by management for providing exceptional customer service.
Resource Center Coordinator
Citizens Caring For Children
Oklahoma City, OK
05.2015 - 07.2018
- Primary function: Oversee the foster client's one on one shopping experience.
- Provide exemplary customer service.
- Ensure that the facilities and inventory were properly maintained.
- Overseeing the accurate completion of records.
- Building relationships by planning, scheduling and updating clients' accounts quarterly.
Office Claims Representative VIP
HEWLETT PACKARD OHCA
Oklahoma City, OK
09.2013 - 05.2015
- Provide Service for both members and medical providers about eligibility/claims.
- Trainer for new hires and a VIP Calls Representative.
- Include entering new providers, new members, and processing claims.
- Highly skilled in analyzing and validating patient information and billing data.
- Recognized by management for providing exceptional customer service.
Customer Service Representative
HEWLETT PACKARD INSURE OKLAHOMA
Oklahoma City, Oklahoma
07.2010 - 12.2013
- Organize incoming mail and distribute accordingly.
- Sort and process incoming applications, scan invoices, medical documents, taxes, and payments.
- Proficient filling of documents.
- Meet deadlines for incoming insurance policies.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Education
High School Diploma -
05.2006
Skills
- Microsoft Office
- Billing
- Customer service
- Database
- Money handling
- Scheduling
- Trainer
- Inventory management
- Administrative support
- Sorting and processing donations
- Skilled researcher
- Telephone etiquette
- Project organization
- Multitasking
- Team management
References
Lindsey Miller, ICS, 405-916-7074
Temeka Whitfield, AFR 405-609-4095
Toni Lee, CCCOKC 405-753-4099
Timeline
Client Services Coordinator - Infant Crisis Services
11.2021 - Current
Property Processor - American Farmers & Ranchers Mutual Insurance Compa
07.2018 - 11.2021
Resource Center Coordinator - Citizens Caring For Children
05.2015 - 07.2018
Office Claims Representative VIP - HEWLETT PACKARD OHCA
09.2013 - 05.2015
Customer Service Representative - HEWLETT PACKARD INSURE OKLAHOMA
07.2010 - 12.2013
Del City High School - High School Diploma,
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