Danielle Davis
Fayetteville,NC
Summary
I am a highly motivated employee with a strong work ethic and exceptional interpersonal skills. I am adaptable and can work effectively without supervision. I always look for new challenges and strive to quickly master new skills. Additionally, I am a skilled skin care specialist with extensive knowledge in all areas of skin therapy.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Royal Chiropractic Center
Fayetteville, NC
04.2022 - 09.2021
- Answering Phones Checking voice messages
- Checking Patients In and Out
- Putting charges in for services
- Medical Billing And Coding
- Filing patient folders
- Calling attorneys for personal injury cases
- Sending personal injury cases to attorneys
- Putting patients on therapy
- Cleaning rooms
- Taking payments
- Looking up co-pays for insurance
- Calling insurance companies.
Cashier
Journeys
Colorado Springs
07.2018 - 02.2019
- Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments
- Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift
- Assisted with store stocking, floor-sets and opening/closing procedures
- Recommended, selected, and helped locate or obtain merchandise to customers
- Placed special orders to call other stores to find desired items.
Tech Support
OMNI Interactions
United States
09.2021
- Answer phones inbound
- Assist customers with tech issues
- Trouble shoot problems
- Walk customer through how to fix the problem
- Escalate problem to Tier 3 tech support
- Send professional emails to customers pertaining to their issues.
Registered Behavior Technician
A New Leaf Inc
Fayetteville, NC
4/16/22 - 5/19/23
- Maintained working knowledge of restaurant's policies and procedures
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Effectively managed large amounts of incoming calls
- Generated sales leads.
Education
Esthetics And Technology - Esthetics
Fayetteville Technical Community College
Fayetteville, NC05-2024
Clinical Medical Assistant - Medical Assisting
Miller Motte
Fayetteville, NC05-2021
High School -
Sierra High School
05.2019
Skills
- Customer service excellence
- Administrative duties
- Call center
- Customer Relations
- Inquiry requests
- Team training and development
- LED light therapy
- Spa treatment services expert
- Microdermabrasion treatments
- Infection Control
- Skin rejuvenation
- Customer Consultation
- Relationship building and management
- Excellent team player
- Sales background
- Sanitization
- Client Intakes
- Consultations
Extracurricular Activities
Pre-Collegiate (UCCS), Colorado Springs, CO, 08/2016 - 05/2019, -Took College Courses-Learned Leadership Skills
References
References available upon request.
Timeline
Medical Assistant
Royal Chiropractic Center
04.2022 - 09.2021
Tech Support
OMNI Interactions
09.2021
Cashier
Journeys
07.2018 - 02.2019
Registered Behavior Technician
A New Leaf Inc
4/16/22 - 5/19/23
Esthetics And Technology - Esthetics
Fayetteville Technical Community College
Clinical Medical Assistant - Medical Assisting
Miller Motte
High School -
Sierra High School