Danielle Degeer
Nashville,TN
Summary
Experienced Medical Practice Administrator specializing in enhancing patient care and driving a 7% increase in profit at Physicians of Tennessee. Skilled in healthcare delivery, policy development, and practice operations management. Recognized for expertise in personnel management and patient relations.
Overview
13
13
years of professional experience
Work History
Medical Practice Administrator
Physicians of Tennessee
Nashville, TN
09.2021 - Current
- Negotiated contracts with insurance companies on behalf of the practice
- Oversaw human resources activities such as hiring, training, and evaluating personnel
- Managed 25 physical and remote employees
- Managed all aspects of patient care delivery within the practice, including scheduling appointments, ordering tests, and maintaining records
- Created daily, weekly, monthly, and annual reports for the practice's financial performance
- Preformed quarterly True ups as directed by the Physicians
- Maintained relationships with vendors providing services or products necessary for efficient operations
- Performed quality assurance reviews of clinical documentation to ensure accuracy and completeness
- Oversaw al APP and Physician recruitment along with contracts and negotiations for secondary satellite offices
- Implemented strategies to reduce operational costs while still providing high-quality care
- Provided financial analysis to facilitate planning and cash flow management
- MIPPS Compliance Officer
- Headed restructuring of Practice and EHR onboarding
- 7% Profit increase while Practice Administrator.
- Managed financial operations including budgeting, billing, accounts receivable and payable, payroll, purchasing, and auditing.
Practice Administrator
Edmund Fisher, MD Inc.
Bakersfield
06.2017 - 06.2021
- Oversaw clinic administration, including financial management, recruitment and human resources
- Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
Certified Surgical Technologist/Administrator
Beautologie Cosmetic Surgery
Bakersfield
11.2011 - 05.2014
- Assisted with budgetary development by providing in-depth analysis of current and potential future expenses
- Created documentation to articulate departmental roles and drafted statement-of-work for each team
- Researched health center standards and guidelines to identify best practices and improvement opportunities
- Satisfied customer queries over phone and email to maintain positive patient-provider relationships
- Improved clerical infrastructure by implementing medical content management system
- Represented company professionally when engaging with public and government agencies
- Delivered income records, balance sheets and documents to board to keep executives informed of all potential financial issues
- Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes
- Facilitated peer-to-peer conflict resolution
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task
- Implemented new hire training to further develop skills and initiate discussions on task prioritization
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards
- Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments
- Used hemostatic clamps, suture ligatures, and electrocautery equipment to control bleeding
- Cleaned and sterilized operating rooms
- Closed wounds using sutures, staples and other tools
- Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments
- Maintained surgical areas and oversaw inventory management
- Collaborated with vendors and service providers to coordinate required collaboration all while building a thriving practice focused on patient care and the newest and greatest products and technology medicine has to offer a wide diversity of patients.
Surgical Technology Clinical Coordinator
San Joaquin Valley College
Bakersfield
09.2011 - 11.2012
- Taught in lab techniques to incoming Surgical Technology Students
- Coordinated all student extern sites services and equipment.
Education
Associate of Science -
San Joaquin Valley College
CA01.2003
BBA - Business Administration And Management
Cal State Bakersfield
CA01.2001
Skills
- Schedule management
- Performance metrics
- Health information systems
- Patient relations
- Personnel management
- Records management
- Accreditation support
- Regulatory requirements
- Staff supervision
- Records maintenance
- Healthcare delivery
- Patient safety
- Policy Development
- Managing Practice Operations
Timeline
Medical Practice Administrator
Physicians of Tennessee
09.2021 - Current
Practice Administrator
Edmund Fisher, MD Inc.
06.2017 - 06.2021
Certified Surgical Technologist/Administrator
Beautologie Cosmetic Surgery
11.2011 - 05.2014
Surgical Technology Clinical Coordinator
San Joaquin Valley College
09.2011 - 11.2012
Associate of Science -
San Joaquin Valley College
BBA - Business Administration And Management
Cal State Bakersfield
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