Danielle Dehn

• Design, develop, and deliver comprehensive training programs for employees, including onboarding, product knowledge, compliance, customer service, and professional development.
• Engages on a daily basis with the executive team to collectively shape organization-wide training strategies.
• Conducts on-site visits to various branches, delivering hands-on training to new employees on their inaugural workday.
• Orchestrated a comprehensive company-wide system transition, entailing extensive consultations with executives to strategize the development of training modules, scheduling, and instructional content. Following a thorough mastery of the new system, led multi-week training sessions tailored to individual employee roles, ranging from tellers to back-office loan originators, ensuring seamless adaptation to the new system.
• Devoted additional hours over weekends and extended work periods to ensure the seamless transition to our new system, thereby contributing to its successful implementation.
• Create engaging and interactive training materials, including presentations, e-learning modules, job aids, and assessments.
• Deliver training sessions to Reginal Managers through various methods, such as in-person workshops, webinars, and virtual classrooms, catering to their different learning styles.
• Conducted the training and development of a recently onboarded corporate trainer.
• Monitor and evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, making necessary adjustments to improve outcomes.
• Stay current with industry trends, regulatory changes, and banking best practices to ensure training content is up-to-date and compliant.
• Provide one-on-one coaching and mentoring to employees who need additional support or skill development.
• Identify opportunities for continuous improvement in training methods, content delivery, and participant engagement.
• Maintain records of training activities, attendance, and assessment results to track individual and team progress.
• Assumed the role of the company's expert in Interactive Teller Client operations, subsequently leading the training initiatives for all employees on the functionalities and roles of our new check scanners.
• Consistently offer my availability through company group chats to provide real-time assistance via screen sharing, addressing role-specific challenges encountered by employees, and furnishing immediate solutions as required

• Processed payroll for assigned clients accurately and on time, adhering to company procedures and client-specific requirements.
• Calculate wages, hours, overtime, and deductions, and ensure compliance with federal, state, and local regulations.
• Input and verify payroll data, including new hires, terminations, salary changes, and other relevant information.
• Respond to client inquiries and provide timely support regarding payroll-related questions, discrepancies, and issues.
• Collaborate with clients to gather necessary information for payroll processing, addressing any concerns and ensuring data accuracy.
• Stay up-to-date with changes in tax regulations, labor laws, and payroll best practices to ensure compliance and accurate payroll processing.
• Generate and distribute payroll reports to clients, providing detailed breakdowns of employee earnings, deductions, and tax withholdings.
• Assist clients in setting up and maintaining employee benefits, retirement plans, and other HR-related services.
• Work closely with the sales team to identify opportunities for upselling additional Paychex services to clients.
• Troubleshoot and resolve any payroll-related problems, working proactively to prevent future issues.
• Maintain organized records of all client interactions, payroll changes, and communications for future reference.
• Participate in training and professional development opportunities to enhance your knowledge of payroll processes and technologies.
• Maintained a client list of over 300 companies.

• Provided diligent supervision to guarantee the continuous safety and welfare of the children under care
• Organized and orchestrated daily activities, ensuring their preparation and setup
• Contributed to the cleanliness, organization, and sanitization of the classroom, storage spaces, and restrooms
• Guided and chaperoned students during field trips for enriching experiences
• Adhered to state regulations, licensing requirements, and executed routine safety drills
• Fostered the emotional and physical development of young learners through dedicated support
• Collaborated with fellow preschool educators to design and uphold the classroom curriculum
• Instructed a daily class of twelve preschool students.

• Rendered bespoke service and personalized attention to esteemed clientele

• Ensured meticulous inventory upkeep, maintenance, and cleanliness in designated areas throughout each shift

• Upheld rigorous compliance with all relevant liquor laws and regulations

• Validated, cataloged, and maintained records of all liquor inventory

•Provided VIP bar service for numerous events, including restaurant buyouts

• Serviced the main bar service during weekends, seamlessly managing a constant influx of detailed drink orders.

• Demonstrated adeptness in upselling premium liquor, wines, and securing sales of magnum champagne bottles, attaining distinction in the Stk challenge.

• Commanded VIP service bar during the NBA All-Star weekend and various high-profile gatherings

• Participated in wine classes to enhance expertise in wine description and optimal meal pairings

• Designed signature cocktails, including the featured drink of the day

• Provided expert advice on ingredients and combinations, collaborating with an extensive team of privately hired bartenders

• Successfully promoted menu upgrade options, such as Alaskan king crab toppings for the 45-day Dry-aged Delmonico ribeye steak

• Demonstrated profound knowledge of gourmet steak cuts and their respective temperatures

• Acknowledged by GMs of Stk Midtown NYC and Houston TX for exceptional leadership and unwavering commitment to superior guest service during site visits.

• Collaborated seamlessly within a team environment to orchestrate comprehensive dining experiences for patrons

• Skillfully managed large parties and private dining events as both server and bartender.

• Exhibited the capability to multitask at a rapid pace while adeptly handling diverse situations and interactions with over 1,400 weekly customers

• Furnishes guidance and support in emergency situations, and administers essential first aid to passengers as necessitated.

• Disseminates in-flight public announcements and maintains effective communication with pilots regarding flight conditions and critical information.

• Ensures the persistent safety and comfort of passengers and fellow crew members throughout all phases of the flight

• Attends to passengers and crew with food and beverage service, proficiently handling payment transactions.

• Exhibits both independent and collaborative work aptitude within team settings or under supervision.

• Collaborates with gate agents to coordinate seating arrangements and passenger boarding logistics.

• Contributed to the resolution of multiple emergency situations by applying my training to ensure optimal outcomes.

• Offers specialized assistance to passengers with physical or specific requirements.

• Competently operates all safety equipment, adhering to established protocols.

• Exemplifies composed and rapid responsiveness when addressing passengers who may present threats or disturbances to others.

• Successfully served prominent passengers while maintaining an unobtrusive and professional demeanor.

• Demonstrates adaptability toward varying work assignments and schedules.

• Facilitates the orientation of newly graduated flight attendants during their initial flights subsequent to completing Flight Training.

• Submits a comprehensive report to the respective Manager following the successful completion of their initial flights, and promptly communicates outcomes—either successful passage or non-completion—based on established criteria.

• Provides support and guidance to newly trained flight attendants during short 1-4 day trips

• Validates and endorses flight attendants' competency for job completion and graduation

• Conducts comprehensive safety briefings prior to departure, with particular focus on exit row passengers for emergency protocols compliance.

• Executes flight preparations and landing procedures in accordance with established company policies

• Undertook roles as an acting background extra in both "Dolphin Tale" and its sequel, "Dolphin Tale 2"

• Executed instructions and directions with precision and accuracy.

• Adapted to an 'on-call' schedule to accommodate potential extra work days

• Committed to early morning call times and diligently fulfilled extended day shifts

• Skillfully engaged with the production team while remaining in character consistently

• Leveraged facial expressions and body language to enhance character portrayal and development

• Sustained unwavering levels of enthusiasm and energy throughout extensive filming sessions

• Upheld a professional demeanor during extended hours of on-set filming

• Exhibited exceptional communication skills when collaborating with directors, producers, and fellow actors