Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Delmonte

Irving,NY

Summary

In 2009, I started for Claddagh Commission in an IRA with people who had high medical needs. From there, in 2011, I began to further my career in Management through the Agency. I had an IRA consisting of older folks who enjoyed the slower pace, while also managing a residence of a group at IRA who had challenges with behavior. I stayed in this role until I was asked by my director to take a step up and manage only one house and become the staffing coordinator for the whole agency, overseeing the relief staff and hiring progress for the agency. This position was filing call offs and open shifts at all 27 IRA and programs the Claddagh. When they merged with Sasi it became a HR role. I then over saw the payroll and overtime hours. I attended job fair to recruit new staff and call references.

Sasi never had this department and was disolved after a few months where I went back into managing until 2021. I decided to end my employment there and start fresh with my current position at People Inc. As a teamleader. While here there was been a lot of turnover and changes within the site. This is an on going challenge throughout this field. I would love an opportunity to become a part of the resolution and help from my current status in retaining the staff, seeing some reasons why good staff leave their positions and help to get new hires in open spots that could benefit individuals and employees.

Overview

4
4
years of professional experience

Work History

Residential Home Manager

Sasinc
02.2018 - 09.2021
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Developed strong relationships with residents'' families, promoting open communication and trust.
  • Boosted resident retention rates by consistently delivering exceptional care tailored to individual needs.
  • Streamlined daily operations by establishing efficient processes for staff scheduling, inventory management, and administrative tasks.

Education

High School Equivalence - Cosmetology

Silver Creek Central School District
Silver Creek, NY
06.2002

Skills

  • Health and safety
  • Community Resources
  • Care Planning
  • Medication Management
  • Scheduling
  • Staffing
  • Developmental Disabilities
  • Budget Management
  • Person-Centered Care Plans
  • State Reporting Requirements
  • Maintenance and repair management
  • Cleaning proficiency
  • Exceptional organization
  • Safety Management
  • First Aid Training
  • Crisis Intervention
  • Staff Training
  • Appointment Coordination
  • Employee Scheduling
  • Behavior Modeling
  • Emergency Response
  • Financial Management
  • Facility Inspections
  • Facility Oversight
  • Transportation Arrangements
  • HIPAA Compliance
  • Safety Standards and Compliance
  • Dementia Care
  • Staff Communication
  • Relationship Building
  • Microsoft Office
  • Resident Supervision
  • Incident Reporting
  • Team Supervision
  • Care Plan Management
  • Resident support
  • Mental Health Disorders
  • Behavioral Intervention Plans
  • Crisis Prevention Intervention
  • Staff Meeting Coordination

Timeline

Residential Home Manager

Sasinc
02.2018 - 09.2021

High School Equivalence - Cosmetology

Silver Creek Central School District
Danielle Delmonte