Danielle DePedro
Plymouth Meeting,PA
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Office Manager/Administrator/Surgery Coordinator
Timothy M. Greco, MD, FACS
05.2021 - Current
- Administrator to state - handle state inspection yearly
- HR to all employee's in office
- Manager to all employee's in office
- Schedule surgery patients, Excellent patient care
- Manage surgery schedule
- Handling patient concerns
- Organize and schedule meetings and appointments
- Lead employee yearly reviews
- Allocate tasks and assignments and monitor performance
- Completed bi-weekly payroll for 10 employees
- Interacted with customers by phone, email, or in-person to provide information
- Assisted in preparation and processing of payroll to facilitate prompt staff payments
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Delegated tasks to administrative support staff to organize and improve office efficiency
Medical Receptionist
Dr. Timothy M.Greco, MD, FACS
07.2018 - Current
- Greeting every patient that walks into office
- Scheduling,
- Keeping good relationship with all patients
- Stocking office for back and front staff
- Getting charts for patients ready
- Walking patients back and making sure they are comfortable
- Maintain schedule
- Talking to patients
- Taking and handling patient concerns
- Paying part time employees
- Helping medical staff with charting
- Helping Doctor with Follow Up care of patients
- Helping Doctor with Injectable patients
- Communicating between front and back staff
- Helping in Operating Room on surgery days
- Cleaning Operating Room
- Helping recover patient (getting dressed, walking to the car, etc.)
- Taking care of Doctors personal appointments and issues, Scheduling meetings for the staff and Doctor
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Bartender
Sullivan's Steakhouse/ Del Frisco's Restaurant Group
07.2016 - 07.2018
- Greeting guests and going over specials of the day
- Make sure guests are celebrating they are having an unforgettable experience,
- Training new servers and making sure they are doing everything correctly
- Work private events and making sure everything is up to the host's standards
- Answering phones and questions anyone has
- Working as a team to clear tables and deliver food efficiently
- Know wine and food knowledge
Hostess
Red Lobster/ Golden Gate Capital
02.2014 - 07.2016
- Welcome guests and ensure efficient and timely seating
- Provide an accurate quote of waiting time and answer any questions
- Seat guests and assist with large table set-ups
- Provide help to servers, kitchen and managers as needed
Customer Service Desk
Best Buy
07.2010 - 08.2012
- Handle customer returns and any other problems
- Provide backup to cashiers when busy or call outs
- Assist Geek Squad with various duties,
- Provide backup help to sales and for inventory
- Investigated and resolved customer inquiries and complaints quickly
- Managed timely and effective replacement of damaged or missing products
Accounting/Admin Assistant
United Tectonics Corp
01.2010 - 08.2016
- Data and Accounting Duties - Part Time Summer Position (Family Business)
- Answer phones and file all account payable receipts
- Enter marketing and accounting data in various computer programs
- Match up field receipts with billing statements and enter on job cost files
- Assist Controller and Marketing Department with any help needed
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying
- Maintained clean and organized files by keeping accounts payable records up-to-date
- Used accounting software to prepare weekly and monthly financial reports
- Communicated with suppliers to reconcile invoice payments
- Managed filing system, entered data and completed other clerical tasks
- Assisted coworkers and staff members with special tasks on daily basis
Education
Some College (No Degree) - Computer Science
Downingtown High School
Downingtown, PASkills
- Communication
- Problem Solving
- Multitasking
- Collaboration
- Project Management
- C (2 years)
- Customer Service (9 years)
- Bartending
- Medical Scheduling
- Medical Receptionist
- Office Management
- Employee Supervision
- Expense Reporting
- Staff Hiring
- Staff Management
- Administrative Oversight
- Scheduling
- Human Resources
- Training and Coaching
- Scheduling and Calendar Management
- Payroll and Budgeting
- Customer Relations
- Office Administration
Timeline
Office Manager/Administrator/Surgery Coordinator
Timothy M. Greco, MD, FACS
05.2021 - Current
Medical Receptionist
Dr. Timothy M.Greco, MD, FACS
07.2018 - Current
Bartender
Sullivan's Steakhouse/ Del Frisco's Restaurant Group
07.2016 - 07.2018
Hostess
Red Lobster/ Golden Gate Capital
02.2014 - 07.2016
Customer Service Desk
Best Buy
07.2010 - 08.2012
Accounting/Admin Assistant
United Tectonics Corp
01.2010 - 08.2016
Some College (No Degree) - Computer Science
Downingtown High School
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