Danielle Deskins
Summary
Results-driven operations leader with expertise in workflow optimization, resource allocation, and strategic problem-solving to ensure operational excellence in fast-paced environments. Currently serving as a Logistics Manager, overseeing end-to-end scheduling for critical therapies, vendor management, and 3PL coordination while ensuring compliance with cGMP/FDA standards. Skilled in cross-functional team leadership, supply chain optimization, and process improvements that enhance efficiency and patient outcomes. Additional strengths include technical writing, laboratory processing, cell therapy manufacturing, and continuous improvement initiatives. Proficient in Salesforce, GPS, MES, Oracle, and Infinity.
Overview
8
8
years of professional experience
Work History
Patient Scheduling & Logistics Manager
Autolus
05.2025 - Current
- Streamlined supply chain processes to enhance efficiency and reduce operational costs.
- Developed and implemented logistics strategies to optimize inventory management and distribution.
- Coordinated cross-functional teams to ensure timely delivery of goods and services.
- Analyzed transportation data to identify trends and improve routing efficiencies.
- Established key performance indicators (KPIs) to monitor logistics performance and drive continuous improvement.
- Negotiated contracts with vendors, ensuring favorable terms and cost savings for the organization.
- Directly manage and indirectly oversee the transportation and logistics required for cell journeys in both clinical trials and commercial settings.
- Serve as point of contact for third-party logistics couriers, and routinely seek ways to improve
courier performance. - Lead and/or Subject Matter Expert in departmental projects or cross-functional efforts,
which may include Commercial and Clinical teams, Treatment Centers, Manufacturing, Quality,
or other partner organizations. - Provide a first-level point of escalation for the Cell Journey Operations team and others within Patient Scheduling and Logistics.
- Participates in and/or leading the development, review, and implementation of departmental SOPs
and processes, as well as documentation for formal discrepancies and deviations. - Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Processed customs declarations and maintained records of customs documents.
- Streamlined import and export processes by implementing effective documentation procedures.
Senior Operations Specialist
Bristol Myers Squibb
01.2024 - Current
- Project participation focused on process improvement and continuous workflow enhancement, showcasing my commitment to optimizing operational efficiency and effectiveness.
- Successfully completed out over 5,000 operations-related cases annually, demonstrating my extensive experience and proficiency in managing and resolving complex operational issues.
- Trained and mentored 5 lower-level employees in 1 year.
- Involved in quality assurance process and coordinating testing phases to provide feedback and to make necessary adjustments before final project deployment.
- Improve user experience by actively using company applications to provide feedback to aide in the redesigning and optimizing user interface and functionality
- Create and maintain patient schedules in coordination with treatment sites and manufacturing sites
- Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
- Troubleshoot and develop plans of action for issues throughout the patient journey
- Improved operational efficiency by streamlining processes and implementing best practices.
- Interact with internal and external stakeholders over the phone and email
- Ensure a positive end-to-end customer experience
- Execute exception processes such as product returns, product replacements, and out of spec product
- Input and maintain transactional data related to patient schedules within company scheduling system
- Document feedback from customers and partners as received
- Facilitate daily operations activities and meetings including shift turnover on rotating basis
- Lead meetings with commercial matrix teams
- Raise escalations and execute as assigned
- Track assigned account health and provided insights into trends
- Comply with applicable SOPs, work practices, and other documentation
- Drove change management initiatives across the organization, resulting in smoother transitions during times of restructuring or strategy shifts.
- Assessed risks associated with various business operations, developing contingency plans to mitigate potential disruptions or losses.
Manufacturing Associate
Bristol Myers Squibb
10.2021 - 01.2024
- Ensure shift performs tasks in manner consistent with safety policies, quality systems, and GMP requirements for the production of bio pharmaceutical component lots in Activation process flow.
- Aseptic processing in most activities.
- Perform and oversee process operations described in standard operating procedures and master batch records.
- Complete and review documentation required by process transfer protocols, validation protocols, standard operating procedures, and batch records.
- Support investigations and prompt closure of deviations and CAPAs.
- Ensure shift performs tasks in manner consistent with safety policies, quality systems, and GMP requirements.
- Trained new employees regarding process/manufacturing operation and safety guidelines per SOP and cGMP.
- Evaluated analytical methods and procedures to determine need for improvement.
- Supporting team of 20 individuals to achieve production goals and meet quality standards.
- Made sure that products were produced on time and are of good quality.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Organized work to meet demanding production goals.
- Exceeded daily production targets with consistent attention to detail and commitment to meeting deadlines.
- Participated in regular team meetings to discuss progress, address challenges, and align on strategies for achieving production goals.
- Operated various types of machinery efficiently while adhering to all safety protocols at all times during shifts worked alongside other employees working together towards shared objectives.
Histology Specimen Processor
Bio Reference Laboratories
10.2017 - 10.2022
- Enter data accurately on computer, including demographics, grossing descriptions and clinical diagnosis.
- Sort specimens according to priority and difficulty of procedures.
- Review documentation for compliance with requirements and accuracy of information.
- Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
- Assisted in resolving and satisfying client requests and internal operational issues.
- Participated in improving quality processes for increased efficiency and effectiveness.
- Strategically planned methods to achieve operational goals & targets.
- Revised and wrote standard quality control operating procedures.
- Received and inspected raw materials.
- Followed safety protocols while handling hazardous materials.
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
Education
Associate of Arts - Cyber Security
Essex County College
Newark, NJ04-2028
Practical Nursing - Nursing
Kennedy Review Center
Manila, PHILIPPINES09.2009
GED - undefined
Bergen Technical School
Hackensack, NJ06.2009
Skills
- Supply chain & logistics
- Logistics coordination & oversight
- SIOP
- Vendor & supplier management
- Inventory coordination
- CGMP
- Cell & Gene Therapy
- Product Manufacturing & Process
Timeline
Patient Scheduling & Logistics Manager
Autolus
05.2025 - Current
Senior Operations Specialist
Bristol Myers Squibb
01.2024 - Current
Manufacturing Associate
Bristol Myers Squibb
10.2021 - 01.2024
Histology Specimen Processor
Bio Reference Laboratories
10.2017 - 10.2022
GED - undefined
Bergen Technical School
Associate of Arts - Cyber Security
Essex County College
Practical Nursing - Nursing
Kennedy Review Center