Danielle Dilay
Alamo,Tennessee
Summary
Customer-focused Cashier skilled in cash handling and transaction processing. Maintains organized checkout areas while efficiently fulfilling orders. Strong organizational and multitasking abilities developed through household management. Works effectively both independently and in teams, demonstrating adaptability and initiative.
Overview
8
8
years of professional experience
Work History
Cashier
Walmart
Brownsville, Tennessee
09.2024 - 12.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, processing payments by cash, check, credit card, gift card, or automatic debit with accuracy.
- Handled cash, credit, and debit transactions with attention to detail.
- Maintained clean, organized checkout area to enhance customer shopping experience.
- Informed customers about ongoing sales and offers to support promotional activities.
- Restocked shelves to maintain optimal inventory levels.
Stow & Picker
TJX Digital
Memphis, Tennessee
08.2023 - 11.2024
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks based on order specifications to consistently meet productivity targets.
- Operated handheld scanners to locate and pick merchandise accurately.
- Loaded products onto carts for timely transport to shipping areas.
- Fulfilled orders efficiently to meet daily objectives and ensure timely delivery.
- Confirmed items picked for orders by keying codes into system.
- Kept products separated, organized and in good rotation to meet customer order specifications.
- Worked efficiently to meet daily picking quotas.
- Followed company guidelines to ensure proper inventory management practices.
- Followed quality control procedures to minimize errors.
- Used warehouse management software to locate items quickly.
- Adhered strictly to safety regulations when operating machinery or working near hazardous materials.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Placed products on conveyors for final wrapping and shipment Sorted items using a hand-held scanner and put items into containers for orders to be packed.
Sort, pick, ICQA
Amazon
Memphis, Tennessee
06.2021 - 07.2022
- Selected and picked customer orders accurately from warehouse inventory.
- Sorted incoming shipments by category and destination for efficient processing.
- Packed products securely for shipment, ensuring proper labeling and documentation.
- Utilized scanning equipment for picking, packing and shipping orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Trained new associates on proper handling of materials and equipment, enhancing team readiness.
- Managed time effectively to consistently achieve sorting targets and meet tight deadlines.
- Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
- Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
- Inspected products for quality assurance before distribution to ensure standards.
- Conducted random bin checks to verify inventory counts.
- Performed regular cycle counts of inventory levels in assigned areas.
- Utilized RF scanners to scan barcodes on products for tracking and inventory management purposes.
- Handled fragile items with care to prevent damage during sorting.
- Adapted quickly to new sorting technologies and methodologies introduced by the company.
- Implemented time-management skills to prioritize urgent orders and manage workload.
- Assisted with the development of standard operating procedures for ICQA processes.
- Maintained flexibility to rotate through different picking zones as required by management.
- Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
- Maintained flexibility to rotate through different picking zones as required by management.
Cashier & customer service
Stepherson's Super Lo Groceries
Memphis, Tennessee
03.2017 - 07.2021
- Processed customer transactions accurately and efficiently at a busy grocery store.
- Oversaw cash register operations, ensuring compliance with company policies and enhancing transaction accuracy.
- Handled cash, credit, and electronic payments securely and responsibly.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers with product inquiries and provided exceptional service.
- Provided exceptional customer service by actively listening and engaging with patrons to address their needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Trained new team members in cash register operation and customer service protocols, fostering a knowledgeable and efficient team.
- Worked closely with front-end staff to assist customers.
- Restocked shelves with merchandise and ensured availability of popular items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Learned roles of other departments to provide coverage and keep store operational.
Education
GED -
Middleton High School
Middleton, TN03-1997
Skills
- Transaction processing
- Cash handling
- Cash register operation
- Transaction processing
- Order fulfillment
- Inventory management
- Customer relationship management
- Customer service
- Customer service
Languages
Spanish
Limited
Timeline
Cashier
Walmart
09.2024 - 12.2024
Stow & Picker
TJX Digital
08.2023 - 11.2024
Sort, pick, ICQA
Amazon
06.2021 - 07.2022
Cashier & customer service
Stepherson's Super Lo Groceries
03.2017 - 07.2021
GED -
Middleton High School