DANIELLE DIXON

Work History

Meta Platforms

01.2018 - 05.2023

Analyzed quantitative and qualitative data to inform project scope, create project status reports, and risk mitigation plans to identify potential problems and adverse impacts
Administered, maintained, and supported multiple in-person and virtual LMS training courses for thousands of user end to end from course enrollment through post course completion
Scoped and lead change management for new global training incentives and interviewing program workflows resulting in 30% increase to Engineering Leadership interviewers
Developed evaluation methods to assess course and program strengths, performance, and identify areas of improvement to enhance the learning experience
Created, designed, and maintained process documentation including training class content, learning materials, and resources guides for in-person and virtual training environments
Worked as a cross-functional partner assisting a variety of team members and stakeholders globally with creating, executing, and implementing projects to improve processes and efficiencies
Facilitated workshops and conducted one-on-one training to educate global partners
Serviced as the global point of contact for Recruiting and Engineering interviewing teams for all training and interviewing program processes and functions

Facebook, Inc

12.2013 - 01.2018

Managed candidate interviews and coordination of phone screens and onsite visits, including scheduling, confirming interviewer panel, securing conference rooms, and arranging travel
Communicated professionally with both internal and external candidates while always maintaining a high level of confidentiality both and ensuring a great experience for all candidates
Served as liaison between recruiters, interviewers, hiring managers, and candidates to deliver a seamless candidate experience throughout the interview process
Managed interviewer training process including monitoring of training status and providing training updates to interviewers and hiring managers
Produced ad hoc recruiting reports for team data analysis
Created data reports on interviewer statistics and volume, individual interviewer participation, and candidate pass through rates for hiring managers
Worked cross functionally with other coordinators and recruiting team members to constantly refine processes to increase efficiency across our talent pipeline.

Facebook via Milestone Technologies

06.2012 - 11.2013

Greeted numerous visitors, including VIPs, vendors and interview candidates while providing friendly, knowledgeable assistance
Managed and scheduled security walk-throughs with event host to discuss logistics, security expectations, and coordinate security/reception assistance
Assisted with the creation and delegation of team schedules to ensure sufficient coverage is provided for events and building lobbies
Communicated event information and details to the security and reception teams to expedite the guest check in process and ensure all security needs are meet
Ensured all company security and guest protocols were meet and adhered to by event host, staff, and visitors
Handled delicate situations such as customer support requests and complaints while maintaining a balance between company policy and customer benefit
Prepared and oversaw daily end of the day activity reports for the Visitor Management System and lanyard inventory.