Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Donegan

Chicago,Illinois

Summary

Dynamic transportation and public operations professional with over 15 years of comprehensive experience in highway maintenance, commercial vehicle operation, public transportation, traffic safety, route coordination, emergency response support, and logistics operations. Proven track record of efficiently and safely handling packages, operating diverse equipment, maintaining precise records, and ensuring timely deliveries. Recognized for dependability and strong problem-solving skills in high-pressure environments, with a commitment to collaboration and adaptability that consistently meet operational goals. Equipped with exceptional organizational abilities and effective communication skills, significantly contributing to team success and operational excellence.

Overview

18
18
years of professional experience

Work History

Package Handler Driver/Semi Truck Driver

United Parcel Service (UPS) – Palatine, Illinois
Palatine, IL
01.2017 - Current
  • Supported high-volume transportation and logistics operations in time-sensitive environments.
  • Achieved “Safety Driver” status with zero incidents, accidents, or customer complaints over 8 years.
  • Operated material handling equipment to efficiently load and unload packages.
  • Sorted and organized packages according to delivery routes, ensuring timely dispatch.
  • Monitored package conditions to ensure quality control during handling processes.
  • Conducted regular inspections of equipment to ensure compliance with safety standards.

Highway Maintainer

Illinois Department of Transportation (IDOT) – District 1, Illinois
Schaumburg, IL
02.2026 - 04.2026
  • Perform roadway maintenance and snow and ice removal operations to support safe travel conditions.
  • Operate commercial vehicles and heavy equipment in compliance with CDL Class A and safety regulations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Delivery Service Driver / Service Technician

Restaurant Technologies Inc. – Des Plaines, Illinois
Des Plaines, Illinois
01.2019 - 01.2021
  • Operated commercial service vehicles on scheduled local delivery routes.
  • Conducted pre-trip and post-trip vehicle inspections in compliance with DOT regulations.
  • Operated a delivery vehicle to transport food products efficiently and safely.
  • Maintained compliance with safety regulations and company policies during deliveries.
  • Managed inventory checks to ensure accurate product availability during deliveries.
  • Monitored vehicle maintenance needs to ensure optimal performance and safety compliance.
  • Trained new drivers on routes, safety protocols, and company policies.

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Driver

M V Transportation
Chicago, IL
03.2015 - 04.2017
  • Operated commercial vehicles safely and efficiently across designated routes.
  • Conducted pre-trip inspections to ensure vehicle safety and regulatory compliance.
  • Collaborated with the dispatch team to optimize route planning for efficiency.
  • Provided exceptional customer service, assisting passengers with boarding and alighting from vehicles.
  • Ensured safe and efficient transportation for passengers with disabilities using specialized vehicles.
  • Conducted routine vehicle inspections to identify maintenance needs and ensure operational efficiency.
  • Adhered to all traffic regulations and company policies to maintain safety standards.
  • Operated various types of vehicles to ensure safe and timely transportation of passengers.

Bus Operator

Chicago Transit Authority (CTA) – Chicago, Illinois
Chicago, Illinois
01.2008 - 01.2011
  • Operated public transit vehicles while maintaining adherence to scheduled routes and safety procedures.
  • Communicated route issues and incidents with dispatch and supervisory personnel.
  • Operated buses safely and efficiently across designated routes, ensuring timely arrivals and departures.
  • Adhered to traffic regulations and CTA policies, maintaining passenger safety at all times.
  • Conducted pre-trip inspections of vehicles, identifying issues and promptly reporting maintenance needs.
  • Assisted passengers with inquiries, providing excellent customer service to enhance the travel experience.
  • Communicated effectively with dispatch regarding route changes and delays.
  • Trained new operators on safety protocols and operational procedures.
  • Resolved passenger inquiries and complaints, fostering a positive riding experience.
  • Maintained a clean and safe bus environment for the comfort of all passengers.

Education

Public Administration Executive Leadership - Public Administration

Tennessee State University
Nashville, TN
07-2027

Bachelor’s Degree - Behavioral Science

Purdue University Northwest
Hammond, Indiana
12-2023

Skills

  • Safe driving practices
  • Vehicle inspection
  • Defensive driving
  • Adherence to regulations
  • Efficient route optimization
  • Customer service
  • Efficiency and time management
  • Maintain mechanical equipment
  • Wheelchair securement
  • Special needs
  • Mobility support
  • Review documents or materials for compliance with policies or regulations
  • Follow safety procedures for vehicle operation
  • Inspect securement to ensure it is properly loaded or secured
  • Problem-solving

Timeline

Highway Maintainer

Illinois Department of Transportation (IDOT) – District 1, Illinois
02.2026 - 04.2026

Delivery Service Driver / Service Technician

Restaurant Technologies Inc. – Des Plaines, Illinois
01.2019 - 01.2021

Package Handler Driver/Semi Truck Driver

United Parcel Service (UPS) – Palatine, Illinois
01.2017 - Current

Driver

M V Transportation
03.2015 - 04.2017

Bus Operator

Chicago Transit Authority (CTA) – Chicago, Illinois
01.2008 - 01.2011

Public Administration Executive Leadership - Public Administration

Tennessee State University

Bachelor’s Degree - Behavioral Science

Purdue University Northwest
Danielle Donegan