Danielle Doudna
Westminster,Colorado
Summary
Dedicated and organized Healthcare Professional with progressive career history in direct and virtual patient care, customer service, and care coordination in a fast-paced environment. Consistently developing strong relationships with patients, healthcare professionals, and clients through effective communication, respectful attitude, and excellent customer service. Proven to remain calm under pressure while staying organized and skillfully handle difficult patient/client cases and high-stress situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse Recruiter
HealthTrust Workforce Solutions
02.2023 - Current
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Used my experience in healthcare to deeper connect with nurses and other types of clinicians becoming someone they can trust.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Operated and maintained applicant tracking and candidate management systems.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Collaborated with managers to identify and address employee relations issues.
Phone/Floor Nurse
Colorado Center For Arthritis And Osteoporosis
10.2019 - 02.2023
- Assessed patients to determine individual needs and develop care plans in coordination with healthcare professionals.
- Triaged patient calls while actively problem solving incoming situations.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Reviewed resumes for active applicants and assisted the Lead Nurse in narrowing down appropriate personnel.
- Build lasting relationships with patients becoming someone they can trust to manage their care.
- Assisted with insurance authorizations and coding.
- Followed proper procedure for installation and removal of IVs as well as administration of Injections.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Protected confidentiality of information related to patient care.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Collected and documented vital signs to maintain current records of patients' conditions.
Anesthesia Technician
Carepoint Anesthesia
05.2019 - 10.2019
- Adjusted and monitored injectable and inhaled anesthesia and sedation by thoroughly assessing vitals and health of patients.
- Kept track of patients vitals through extensive charting and monitoring.
- Operated invasive monitoring equipment and intubation bronchoscopes under direction of licensed anesthesia provider.
- Assisted anesthesia personnel with insertion and setup of temporary IV's.
- Followed infection control procedures to maintain cleanliness of anesthesia monitors and apparatuses.
Restaurant Supervisor
Cowboy Jacks
06.2017 - 06.2019
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
Education
EMT Certification - Emergency Medical Services
Chippewa Valley Technical College
Eau Claire, WINursing
Front Range Community College
Westminster, CONursing
University of Wisconsin - Eau Claire
Eau Claire, WISkills
- Organization and Time Management
- Interpersonal Communication
- Patient and Family Advocacy
- Relationship Building
- Provider Support and Coordination
- HIPAA Expert
- Attention to Detail
- Direct and Virtual Patient Care
- Patient Education
- MS Office
- Strong Clinical Judgment
- Insurance Knowledge
- EMR / EHR Proficiency
- Scheduling
- Clinical Documentation
- Professional Bedside Manner
- Knowledge of Drugs and their Side Effects
- Electronic Health Records
- Proper IV insertion and Removal
- Healthcare regulations
- Recruitment
- Outbound Calling
- Candidate and client relations
- Performance Evaluation
Certification
- EMT - Emergency Medical Technician
- NA - Nurse Assistant
Timeline
Nurse Recruiter
HealthTrust Workforce Solutions
02.2023 - Current
Phone/Floor Nurse
Colorado Center For Arthritis And Osteoporosis
10.2019 - 02.2023
Anesthesia Technician
Carepoint Anesthesia
05.2019 - 10.2019
Restaurant Supervisor
Cowboy Jacks
06.2017 - 06.2019
EMT Certification - Emergency Medical Services
Chippewa Valley Technical College
Nursing
Front Range Community College
Nursing
University of Wisconsin - Eau Claire