Danielle Downing
Mountain View,CA
Summary
Recent MBA graduate, with six years of experience in medical care within military clinics and hospitals. Recognized and awarded at top organizational levels for the development of junior employees, and implementation of process improvements. Highly organized, self-motivated, and proficient with medical and administrative programs.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Human Resource Assistant
United States Department Of The Army
Fort Knox, Kentucky
11.2020 - 07.2021
- Tracked various statistics and kept detailed records to support Warrant Officer (WO) and Officer Candidate School (OCS) selection boards
- Coordinator between Headquarters and 36 leaders and multiple military organizations to ensure selection board process, recruitment, and announcement process
- Responsible for ensuring quality and standard of applications are in accordance with US Army regulations
- Developed continuity within the department by writing and establishing standard operating procedure book for the G-3 Warrant Officer Board Office.
Pediatric Non-Commissioned Officer-In-Charge
United States Air Force
Joint Base McGuire-Dix-Lakehurst, NJ
09.2018 - 04.2020
- Provisional supervisor of three departments and 32 personnel which provides medical services for 68,000 people
- Oversaw department training program & served as clinical “Section Advocate” to ensure quality customer service and resolving problems
- Decision maker to 13 members to oversee 4,400 assigned patients in the only Tri-Service Joint Base, completing 74,000 administrative encounters and 19,200 scheduled appointments a year
- Responsible for co-organizing collaborative training exercise between three organizations of over 200 people that lead to top recognition for four quarterly team awards within the 87th Medical Group, and “Team of the Year” awards at the 87th Medical Group and 87th Air Base Wing
Aerospace Medical Health Technician, Family Health Team Lead
United States Air Force
Joint Base McGuire-Dix-Lakehurst, NJ
06.2017 - 09.2018
- Performed medical administrative and clerical tasks associated with requirements and procedures of medical Air Force, Navy, Army, Marine and Coast Guard standards
- Established and maintained files pertaining to assigned work over 4,500 patients and employee training requirements
- Reported on updates to project specifications and progress
- Developed internal tracking systems to comply with suspense given to complete over 800 medical evaluations to medically approve travel for 400 assets to ensure delivery of over $4.2 million in war readiness materials
- Reinforced infection control standard according to regulations for over 40 personnel and 15,000 patients, securing zero infractions during wing inspection team evaluation
Health Systems Information Technician
173rd Fighter Wing
Klamath Falls, OR
08.2016 - 05.2017
- Processed, maintained, and reported patient information consistent with healthcare industry’s numerical coding system and military automated system for over 1,000 members to secure 100% compliance rate
- Maintained multiple automated databases for waiver management
- Evaluated preventative health assessment physicals for 1,000 flying status and non-flying status personnel
Education
MBA - Healthcare Management
Sullivan University
Louisville, KY 09.2020 - 06.2022
Bachelor of Science - Sociology
Oregon State University
Corvallis, OR 07.2008 - 09.2020
Associate of Applied Science - Practical Nursing Technology
Community College of The Air Force
Montgomery, AL 09.2014 - 06.2019
Associate of Arts - Liberal Arts
Olympic College
Bremerton, WA 09.2005 - 03.2008
Skills
Decision-Making
Excellent Communication
Problem-Solving
Clerical Support
Teambuilding
Self-Motivated
MS Office
Certification
Licensed Practical Nurse
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resource Assistant
United States Department Of The Army
11.2020 - 07.2021
MBA - Healthcare Management
Sullivan University
09.2020 - 06.2022
Pediatric Non-Commissioned Officer-In-Charge
United States Air Force
09.2018 - 04.2020
Aerospace Medical Health Technician, Family Health Team Lead
United States Air Force
06.2017 - 09.2018
Health Systems Information Technician
173rd Fighter Wing
08.2016 - 05.2017
Associate of Applied Science - Practical Nursing Technology
Community College of The Air Force
09.2014 - 06.2019
Bachelor of Science - Sociology
Oregon State University
07.2008 - 09.2020
Associate of Arts - Liberal Arts
Olympic College
09.2005 - 03.2008