Danielle Downs

• Set up and completed loan submission packages.
• Prepared file for final clear-to-close.
• Audit files
• Post Close
• Etran expert
• Review files for closing
• Coordinated closing process with attorneys, title companies.
• Pulled OFAC, SAM Searches, Flood Certifications
• Prepared SBA Submission documents
• Worked with 186 different lenders across the US
• Reviewed and validated details of loan applications and closing documentation.
• Set up, stored and updated customer files, department records and regulatory paperwork.
• Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
• Produced and submitted completed loan packages to title and escrow professionals.

• Evaluated and assessed employee performance to meet production and data targets.
• Created production schedules to effectively fulfill production plans and meet process goals.
• Managed staff of 14 processors
• Audited files
• Post Close Reviews
• File reviews
• Prepared Laser Pro documents for closers
• Processed files when needed

• Teller
• Merchant Teller
• Operations
• New accounts supervisor
• Internal Auditor
• Prepared Laser Pro documents for the SBA department for West and East coast loan closings
• Handled regular servicing portfolio
• Handled Construction servicing portfolio
• Handled sale of Debentures and 1st Trust Deed sales.

Managed Teller, New Account staff

Input Fed Line

Handled the vault shipments in and out

Money Desk - prepared investments for sister banks

Various tasks when Branch Manager was out of the office