Danielle Dragon
Salisbury,Ma
Summary
Dedicated and compassionate individual committed to healthcare with progressive history in direct patient care, care coordination in fast-paced and busy health care facility environment. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Successful at managing company training initiatives focused on performance improvements, knowledge enhancement and staff development. Hardworking and organized approach paired with excellent communication, planning, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Staff Development Coordinator/Infection Control Coordinator
Brigham Health and Rehabilitation
03.2024 - Current
- Performed reviews of employee work performance to check for areas in need of additional training.
- Developed and delivered new hire training programs and continuous professional development.
- Implemented effective tracking systems to monitor employee progress within training programs, ensuring timely completion and desired results.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Gathered and submitted data to regulatory agencies for mandatory report infections such as Covid-19.
- Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.
LPN
Brigham Health and Rehabilitation
02.2021 - Current
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
MEDICAL SECRETARY
New England Neurological Associates P.C
02.2010 - 04.2019
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Organized patient files and streamlined operations to improve efficiency
- Organized paperwork such as charts and reports for office and patient needs
- Carried out front office duties utilizing data entry skills in framework of medical database
- Coordinated front office duties, including customer service, patient scheduling and billing
- Supported providers in outpatient medical office through coordinating all administrative operations
- Completed skilled administrative work to support all office staff and operational requirements
- Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
DIRECT SUPPORT STAFF
Bridgewell
01.2005 - 05.2009
- Support and facilitate the choices of the individuals in their home as well as the community
- Prepare meals and assist in personal care
- Assist in the coordination of daily shift activities of staff members
- Assist and support individual in ADL's
- Maintain documentation and record keeping as prescribed.
Education
Associate of Science - Nursing
Middlesex Community College
Bedford, MA08.2024
Bachelor of Arts - Psychology, Health
Curry College
Milton, MA01.2005
Skills
- Working knowledge of Windows, Word, Publisher and PowerPoint
- Leadership
- Training delivery
- Compliance Management
- Policy Development
Awards
- Volunteer Award 2004
- Excellence in Leadership 2004
- NACA Leadership Award 2003, 2004
- National Scholars Honor Society 2003
- Who's Who Among American Colleges and Universities 2003
Certification
- Certified Infection Preventionist
- CPR/First Aid/AED
- IV Mastery
Timeline
Staff Development Coordinator/Infection Control Coordinator
Brigham Health and Rehabilitation
03.2024 - Current
LPN
Brigham Health and Rehabilitation
02.2021 - Current
MEDICAL SECRETARY
New England Neurological Associates P.C
02.2010 - 04.2019
DIRECT SUPPORT STAFF
Bridgewell
01.2005 - 05.2009
Associate of Science - Nursing
Middlesex Community College
Bachelor of Arts - Psychology, Health
Curry College
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