Danielle Draughn
Santa Fe,NM
Summary
Talented Counselor and nationally licensed guardian with over twenty years of experience in the Human Services field. Specializing in mental health and the aging population without sacrificing quality of care. I possess a unique blend of clinical skills and marketing acumen, with proven experience in sales strategies that effectively align clients' medical and psychiatric needs with appropriate services. My background in counseling has enhanced my interpersonal and behavioral skills, enabling me to facilitate client navigation through the complexities of mental/medical health resources. Demonstrated ability to manage high caseloads without compromising quality of care, while operating efficiently in high-pressure environments. I excel at recommending optimal resources and courses of action, ensuring that patient needs are met and quality of life is enhanced. My sales expertise strengthens my capability to advocate for clients and promote services that benefit their well-being. Passionate about the delivery of quality therapeutic services despite social barriers without compromising Clients autonomy, dignity, and decision making capabilities from an empowered centered model.
Overview
2026
2026
years of professional experience
Work History
Marketing/Community Relations Specialist
Kingston Healthcare Company
Santa Fe, NM
02.2025 - Current
- Coordinate referrals and collaborate with discharge planners, case managers, and healthcare professionals to ensure smooth transitions and admissions.
- Monitor marketing efforts, track sales metrics, and provide regular reports to management.
Nationally Licensed Guardian Care Manager
Decades/Aging Life LLC
Albuquerque, NM
09.2023 - 02.2025
- Manages the affairs of a court-appointed “protected person” unable to do so due to a medical, mental, or physical disability, in accordance with state guardianship laws; performs related duties as needed.
- Advocates for the protected person through person-centered planning, assessing needs and developing care plans. Coordinates with Trustees, Fiduciaries, and Conservators to manage and protect the estate, following legal regulations and a suitable decision-making model.
- Engage in regular clinical meetings with supervisors and other guardian case managers on tasks associated with intake and referrals, court appointed investigations, preparing for, and presenting in court, writing mandated guardian court reports and other required legal documents.
Securing and managing placements for protected persons, monitoring and consenting to medical procedures and treatment, and tasks associated with end-of-life decision making and planning.
Participate in court to maintain, modify, or terminate a legal guardianship; testify in court proceedings or arrange for witnesses to testify relative to the situation of protected persons.
Assess the financial and physical needs of a protected person through interviews with protected persons, relatives, or other concerned individuals to make eligibility determinations and coordinate available community resources and professional care to meet protected person needs within their economic means.
Provide ongoing assessment of protected person needs to maintain optimum quality of life and care within available resources.
Consult with public officials, agency representatives, and other professionals regarding the provision of services and problem resolution.
Clinical Addiction Counselor
Keystone Substance Abuse Services/ Detox and Inpatient
- As the lead Clinical Counselor for inpatient and detox facility it was the responsibility the counselor to evaluate and engage patients through using motivational interviewing techniques to recommend levels of treatment. Responsible for outreach, intake, assessments, and admission.
- As the Inpatient Residential Counselor for the Women’s Treatment program, it was of paramount importance to ensure a trauma informed environment working with community agencies and to develop a after care plans focused on transitional housing to increase successful transition to the community within a lower level of care.
- Conducted family therapy sessions with adults and children.
- Led individual and group counseling sessions to meet a variety of therapeutic needs for recovering individuals.
- Assessed and treated patients through residential treatment making referrals for comorbid conditions.
- Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for the facility.
- Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
- Offered professional, respectful therapy to addicted individuals in Keystone treatment facility.
- Developed patient care plans and documented progress towards goals utilizing ASAM criteria required for a medically monitored licensure.
Clinical Therapist
New Hope Treatment Center
- Served as the primary therapist in a residential psychiatric hospital for adolescents. Coordinated all treatment services from intake, assessment, admission and continuation and the provision of direct counseling throughout course of treatment. Embraced a trauma-informed, evidenced-based individualized approach to the care and treatment of residents.
- Essential Functions
- Provided individual, group and family therapies to Residents
- Ensured comprehensive clinical assessments were completed within identified timeframes.
- Completed and implemented all clinical documentation as required within the time frames established by New Hope Carolinas.
- Maintained regular contact with families, legal guardians, representatives of referral agencies, and courts (as required); provided regular updates on resident progress and ensured that residents, families, legal guardians and representatives of referral agencies were included in the treatment planning process and in all aspects of planning for the resident.
- Responsible for the supervision and management of emotionally disturbed adolescents within a therapeutic residential milieu. Focusing on safety, trauma informed care.
- Oriented all new patients and provides continuing education and assistance with program rules and expectations.
- Provided timely and accurate documentation in the clinical record of patient behavior/treatment plan, and interventions provided and their effectiveness daily.
- Provided individual and group support, including psycho-educational group sessions. Specifically: Healthy Sexuality and Substance Abuse Groups
- Provided scheduled individualized, supportive counseling and summarizing patients behavioral progress to the treatment team within mandated state requirements.
- Ensured the safety of all patients under through learning and implementing only those medical and life safety policies and procedures approved by New Hope Treatment Centers.
- Assisted in the management of aggressive patients as, using de-escalation and behavior management techniques approved by New Hope Treatment Centers and state requirements.
- Maintained an awareness of the whereabouts of all patients under their care by providing constant supervision, regular rounds and staff supervision/mediation.
- Participated as an active member of a multi-disciplinary treatment team.
- Participated in development training and maintained ongoing CEU hours as required by New Hope Treatment Centers and its licensure agencies.
- Served as acting Team Leader/Team Supervisor providing psycho-educational support to floor behavioral technicians.
Community Alternatives Case Manager
Randolph Hospital/Asheboro, NC
Asheboro, NC
- Assessed the client’s level of functioning and strength of support systems.
- Development of a comprehensive care plan for disabled adults, initiation and monitoring of coordinated services, and overall management of the client’s care.
- Developed plan of care, prepared case manager notes in accordance with program regulations, worked with clients and significant others in the client system, and initiated referrals while utilizing appropriate community resources.
- Provided psychosocial support through the utilization of assessment and counseling skills, applied social work practice principles such as respect and competency in working with diverse populations.
- Acted as a client and significant other advocate, participated in discharge planning, and provided crisis intervention as necessary.
- Coordinated care for HIV/AIDS infected clientele as it pertained to housing, medication compliance, and overall case management.
Intake Coordinator, Primary Counselor and Case Manager
Peniel Drug and Alcohol Inpatient Treatment Center/ Johnstown, PA
Johnstown, PA
- Conducted intake assessment and evaluation for incoming patients from a diversity of clinical counseling techniques.
- Taught specialized therapeutic classes to patients (Anger Management, Group Therapy, and Community).
- Served as a primary counselor to residential patients for a 13 month period.
- Wrote and implemented aftercare-plans for patients and re-entry to families.
- Conducted family therapy sessions.
- Served as an advocate for patients’ social, familial, financial, employment, educational, legal and spiritual needs.
Clinician II/Case Manager
Dept. of Mental Health and Substance Abuse/ Virginia Beach, VA
Virginia Beach, VA
- Clinician for Project LINK: a case management program that reduces social barriers for women and children affected by mental illness and substance abuse.
- Directly responsible for the intake assessments which included: psycho-social, case management, mental status evaluation, Psychiatric DSM-IV Axis Diagnosis, GAF scoring, and Health Status.
- Wrote person centered treatment plans as well as family and individual clinical assessments and counseling
- Conducted home visits and provided clients and children with community resource referrals and resources following a person centered empowerment model.
- Directly responsible for Medicaid billing and compliance based on adherence and compliance with Treatment Plan
- Credentialed and efficient in the Anasazi-computer based human service programming
- Responsible as SAI to advocate and organize treatment team meetings for clients in Psychiatric TDO hearings, rehabilitation centers, child protective services, and probation.
Case Manager/Nurturing Parent Specialist
Fleet and Family Support Service Center /Virginia Beach, VA
Virginia Beach, VA
- Directly responsible for providing services and promoting healthy family life for the U.S. Navy families through social service referrals, screening and assessment, home visitation and training utilizing the Nurturing Parent Curriculum; anti child abuse program.
- Administered needs assessment instruments including the Family Needs Screener, Family Social History Questionnaire, Nurturing Quiz, and the Adult Adolescent Parent Inventory (AAPI-2).
- Developed individual family intervention plans utilizing the Nurturing Parent Curriculum
- Conducted one on one parenting classes in a home visitation environment.
- Conducted intake services according to government mandates for program qualification.
- Maintained government accreditation standards and program requirements, collected and assimilated data
- Directly responsible for case management of clientele served, maintaining compliance with quarterly reports
- Responsible for utilizing working knowledge of community resources and advocating for clientele: counseling, CPS, family advocacy programs, financial assistance etc…
- Responsible for the oversight of the Dam Neck Naval Base OB/GYN clinic, served as the direct contact for the New Parent Support Program working directly with nursing staff to provide services to active duty women and spouses.
Support Coordinator/Case Manager
Arizona Department of Developmental Disabilities-Early Intervention Unit
Peoria, AZ
- Provided early intervention services to families of children born with developmental delay (from birth to age three) focusing on home visitation and case management.
- Maintained Arizona Early Intervention Program services (state and federal) requirements and was directly responsible for managing a case load of 25-40
- Responsibilities included supporting families and their children toward successful acquisition of therapy outcomes within their natural environments.
- Accountable for the determination of eligibility through the intake process
- Developed and wrote the Family Service Plan (IEP)
- Responsible for the family’s successful completion of the transition process into pre-school via the Inter Government contract, coordinators also advocated for their clients and family’s needs, attended all IEP meetings and school evaluations with various therapists, teachers, psychiatrists, and administrative members
- Job duties required knowledge of state and federal regulations; requirements, principles of human’s service planning and integrating the divisions’ mission into all service practices
- Working knowledge of the IFSP development methodologies and crisis management
Education
Doctoral Program - Regenerative Leadership
Southwestern University
06.2025
National Certified Guardian CGC -
01.2024
MA Degree - Masters In Counseling
LeeUniversity
01.2013
B/A Degree - Cultural Anthropology
Bridgewater State University
01.2003
Skills
- Mental Health Assessments
- Care Coordination
- Program Development/Grant Writing/Community Partnerships
- Crisis Management, De-Escalation, Trauma-Informed Clinician
- Writing and Implementing Psycho-Educational Groups
- Credentialed in: Clinical Mental Health Case Management and Substance Abuse
- Group Counseling
- Mandated Child and Adult abuse reporter
- Certified in Human Rights Advocacy
- Writing and Implementing Person Centered Treatment Plans
- Trauma/Substance Abuse Somatic Therapies
- Team Facilitation
- Relational advocacies within marginalized demographics
Volunteer Experience
Freedom House, Developed a curriculum called A.R.I.S.E (addicts recover if strongly equipped). Implemented and taught program Freedom House, a transitional home for women coming out of incarceration., Served on the Board of Directors for Freedom House and implemented the aftercare program., Facilitated psycho-educational group at Freedom House with recovering women addicts., Health Mentor through Randolph Hospital wellness program, VP of non-profit organization Community Hope Alliance: Assisting the community and families affected by the Opioid Epidemic, Current: Certified NARCAN trainer, distributor via state of NM. Harm Reduction programs
Affiliations
- Crossfit Competions
- Ultra Trail running
- Engaged in Community Outreach and Volunteer Activities
Accomplishments
- Bad Bitch
Timeline
Marketing/Community Relations Specialist
Kingston Healthcare Company
02.2025 - Current
Nationally Licensed Guardian Care Manager
Decades/Aging Life LLC
09.2023 - 02.2025
Clinical Addiction Counselor
Keystone Substance Abuse Services/ Detox and Inpatient
Clinical Therapist
New Hope Treatment Center
Community Alternatives Case Manager
Randolph Hospital/Asheboro, NC
Intake Coordinator, Primary Counselor and Case Manager
Peniel Drug and Alcohol Inpatient Treatment Center/ Johnstown, PA
Clinician II/Case Manager
Dept. of Mental Health and Substance Abuse/ Virginia Beach, VA
Case Manager/Nurturing Parent Specialist
Fleet and Family Support Service Center /Virginia Beach, VA
Support Coordinator/Case Manager
Arizona Department of Developmental Disabilities-Early Intervention Unit
Doctoral Program - Regenerative Leadership
Southwestern University
National Certified Guardian CGC -
MA Degree - Masters In Counseling
LeeUniversity
B/A Degree - Cultural Anthropology
Bridgewater State University
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