Dynamic Project management professional with proven track record of executing projects, maintaining schedules and improving team deliverable to clients. Forward-thinking Manager with 22 years of project management experience in construction, energy and furniture environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Senior Project Manager - INF/Energy
JLL, Jones Lang LaSalle
01.2023 - Current
Executed 120 LED Projects with 12 month timeframe, in multi state territory, with energy rebate savings of over 250k for 150 million sq. ft.,
Managed budgets exceeding $3 million while effectively controlling costs through diligent financial oversight.
Managed vendor deliverables including quotes, schedule, install, rebate submittals and invoicing.
Reviewed and managed project funding, vendor proposals, invoices and change orders ensuring budget and schedule were accurate.
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Created RFP's for multiple bid packages along with target vendor schedule and detailed SOP for program.
Conducted weekly vendor meetings and developed internal tracking system to review schedule, budget and invoicing status to then update internal team with meeting minutes and next steps.
Responsible for maintaining monthly outlook, project status report to management team along with any change orders or potential risks.
Maintained KPI goals throughout year with less than 10% variance.
Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
Senior Project Manager
BOS - Formerly Kayhan International Limited
10.2018 - 01.2023
Managed over 20 national accounts with multi floor new furniture projects and re-configurations while managing and developing Project Management team
Developed process and procedures for all Project Management Department, and worked with management to implement best practices and optimize operations
Developed standards for project audits, drawings and RFP responses
Performed audits of drawings, proposals and orders
Worked with clients and GC's to develop budgets and installation schedules
Negotiated vendor pricing to ensure best rate on every project
Established monthly forecast and reviewed it with management to track project status
Developed proposals, work orders, schedules, punch lists, drawings and invoicing logs for each project
Reduced workflow inconsistencies by adjusting ineffective procedures within company
Communicated best practices among on-site and external personnel to align efforts and goals
Streamlined and monitored quality programs to alleviate overdue compliance activities
Directed training and retraining of employees to boost performance and enhance business results
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Account Manager
ICON
11.2017 - 10.2018
Managed 5 Project Managers to monitor and maintain standard bidding procedures, project requirements and production rates
Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Provided bi-monthly profit forecast for each program and or project
Superior understanding of contract language, specifically as it relates to project scope and profitability
Managed and improved processes surrounding Account Manager and Project Manager's workflow
Managed each member of Project Management department as it relates to performance, compensation, development, and work capacity
Oversee job progress and tracking of percentage of completion in order to address and communicate potential issues to client and internal team
Work intimately with highest revenue producing sales teams ensuring consistent awards, revenue and profit
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Developed customized account plans for clients to help them achieve their business goals.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Sr. Project Manager
Kayhan International Limited
03.2015 - 11.2017
Managed 20 million in projects within 1 fiscal year
Worked as integral team member on mock up, award and implementation of William Blair Headquarters at 150 N. Riverside, along with other high profile and large scale client moves.
Developed process and procedures for Project Management Department
Worked with management to review best practices and optimize operations
Developed standards for project audits, drawings and RFP responses
Performed audits of drawings, proposals and orders
Worked with clients and GC's to develop budgets and installation schedules
Negotiated vendor pricing to ensure best rate on every project
Developed and established monthly forecast and reviewed it with management to track project status
Developed proposals, work orders, invoicing logs for each project
Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets
Created CAD specifications and drawings when necessary
RFP Manager & Sr. Project Manager
Thomas Interiors
06.2013 - 03.2015
Managed in house RFP team while working as Project Manager for agile projects
Developed SOP for RFP Team, achieving 85% win ration and increasing annual revenue by 12%
Single point of contact for GC's and Vendors
Negotiated vendor contracts for installation companies and product offerings.
Cross-trained existing employees to maximize team agility, output and deliverables.
Oversaw and cultivated CAD drawings, specifications, while coordinating all labor and electrical quotes
Developed project timeline and budget based on client needs, construction time frame while taking into consideration all vendor lead times
Obtained permits, verified site conditions, performed construction walk throughs, and took field measures to ensure project met contractual agreements
Handled all after install issues in timely and professional manner so that client needs were met
Delivered feedback to decision-makers regarding employee performance and training needs.
Evaluated report data to proactively adjust and enhance operations.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Account Executive
Office Concepts
01.2012 - 11.2013
Managed portfolio compiled of (200+) Architectural and Design professionals along with new business leads
Compiled sales projections and created action plans for achievement for the A&D Market
Managed in house team of design, project managers and coordinators to ensure specifications, design, budget and client timeframe was met
Reviewed final specifications, installation, electrical work, and delivery coordination
Generated CAD drawings and specifications when necessary
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.