Danielle Duplantis
Houma,LA
Summary
Proven Manager of the Emergency Department and House Supervisors with over 24 years of clinical experience in nursing. Specifically, the last 7 years of my career has been spent in leadership and nursing management. Successfully manages a high-performing ED team, fostering a culture of collaboration and teamwork that resulted in an increase employee engagement scores. I have extensive knowledge in leading large, diverse nursing teams while driving operational improvements to improve patient outcomes while improving patient satisfaction scores.
Overview
25
25
years of professional experience
1
1
Certification
Work History
House Supervisor Manager
Ochsner St. Anne
Houma, LA
10.2022 - Current
- Manage and provide guidance to House Supervisors, ensuring they effectively manage hospital operations during their shifts.
- Serve as a mentor, offering support and advice to House Supervisors on decision-making, conflict resolution, and emergency management.
- Ensure that House Supervisors are maintaining the hospital’s standards of care, patient safety, and regulatory compliance during shifts.
- Ensure smooth transitions between shifts by setting up processes for effective hand off communication and issue resolution.
- Act as a liaison between House Supervisors and senior hospital administration, addressing concerns that arise during off-hours.
- Foster open communication channels between House Supervisors, nursing staff, and the broader management team.
- Encourage collaboration between House Supervisors and other departments, ensuring interdisciplinary coordination and effective resource management.
ED Manager
Ochsner St. Anne
Raceland, LA
06.2022 - Current
- Oversee the day-to-day operations of a 9-bed ED, ensuring that the department runs efficiently.
- Participates with the Chief Nursing Officer in the development and implementation of the philosophy and objectives for Nursing Services.
- Leads and supervises ED staff, including nurses, paramedics, and technicians by fostering a positive work environment.
- Ensure that staff are properly trained in emergency care protocols and participate in ongoing professional development programs.
- Analyzes nursing services to improve quality of patient care and obtain maximum utilization of staff time and abilities.
- Address patient complaints and concerns, aiming to improve patient satisfaction and the overall experience in the ED.
- Assist in managing the ED budget, ensuring cost-effective use of resources without compromising patient care.
- Implement cost-saving measures where possible, such as reducing waste and optimizing the use of resources.
- Ensure that the department complies with all local, state, and federal regulations, including those from organizations like The Joint Commission (TJC) and the Centers for Medicare & Medicaid Services (CMS).
- Work with hospital leadership to forecast resource needs, staffing, and budget for future operations based on patient volumes and service demands.
ED Clinical Director
Thibodaux Regional Health System
Thibodaux, LA
04.2018 - 06.2022
- Manages the daily operations of a 26-bed emergency department, ensuring the efficient delivery of care in a high-stress, fast-paced environment.
- Oversees the strategic, operational, financial, and clinical management of the ED.
- Track financial performance, analyze budget variances, and cost reduction opportunities.
- Ensure that ED staff receive continuous education, training, and development to stay up-to-date on best practices and new protocols.
- Interviews applicants for employment; follows progressive discipline program, and makes recommendations for interventions/terminations.
- Provides prompt, courteous service to all internal and external customers. Prioritizes and addresses customer needs and demands in a professional manner, providing follow-up and developing cooperative relationships.
Clinical Educator- ED and CCU
Terrebonne General Medical Center
Houma, LA
12.2015 - 04.2018
- Design and deliver orientation programs for new ED and CCU nursing staff to educate on hospital policies, procedures, and patient care standards.
- Ensure that nurses are proficient in new procedures, treatments, and technologies by offering hands-on training sessions and competency assessments.
- Maintains current knowledge and competency in nursing professional development practice.
ED Charge Nurse
Terrebonne General Medical Center
Houma, LA
12.2009 - 12.2015
- Monitor and manage patient flow, including triaging, bed assignments, and admissions/discharges, to minimize waiting times and overcrowding.
- Ensure that the right number of nurses, techs, and support staff are available based on patient acuity and volume.
- Oversee staff nurses & tech duties while prioritizing the ER flow.
- Communicate and collaborate with physicians, respiratory therapists, lab technicians, and other healthcare professionals to ensure seamless patient care.
- Ensure clear and thorough communication during shift hand offs, patient transfers, and other transitions in care.
- Communicate with patients' families, addressing concerns and keeping them informed about care plans, especially in critical or emergency situations.
RN Staff Nurse
Banner Good Samaritan Medical Center
Phoenix, AZ
11.2001 - 12.2009
- Quickly assess incoming patients to determine the severity of their conditions, using established triage protocols (e.g., ESI levels) to prioritize care.
- Perform rapid, thorough assessments of patients, including obtaining medical history, vital signs, and chief complaints.
- Continuously monitor patients’ vital signs and overall condition, reassessing regularly, especially for critically ill patients.
- Work closely with physicians, nurse practitioners, physician assistants, respiratory therapists, and other healthcare team members to deliver comprehensive patient care.
- Educate patients and families about their diagnosis, treatment plan, medications, and any follow-up care needed.
RN Staff Nurse
Terrebonne General Medical Center
Houma, LA
05.2000 - 11.2001
- Quickly assess incoming patients to determine the severity of their conditions, using established triage protocols (e.g., ESI levels) to prioritize care.
- Perform rapid, thorough assessments of patients, including obtaining medical history, vital signs, and chief complaints.
- Continuously monitor patients’ vital signs and overall condition, reassessing regularly, especially for critically ill patients.
- Work closely with physicians, nurse practitioners, physician assistants, respiratory therapists, and other healthcare team members to deliver comprehensive patient care.
- Educate patients and families about their diagnosis, treatment plan, medications, and any follow-up care needed.
Education
Masters of Healthcare Administration -
Louisiana State University
09.2024
Nursing - undefined
Nicholls State University
05.2000
Certification
RN License, CPR, ACLS, PALS, TNCC Instructor, ENPC, CEN, Yellow Belt certified
Awards
Beta Gamma Sigma International Honors Society, 2023 Spirit of Leadership Finalist- New Clinical Leader
Community
Sudden Impact Injury Prevention Coordinator - Terrebonne Parish 2014-2018, LERN Region 3- Secretary 2017- present, LERN Region 3- Commission representing ENA 2017- present, Stop The Bleed Instructor
Timeline
House Supervisor Manager
Ochsner St. Anne
10.2022 - Current
ED Manager
Ochsner St. Anne
06.2022 - Current
ED Clinical Director
Thibodaux Regional Health System
04.2018 - 06.2022
Clinical Educator- ED and CCU
Terrebonne General Medical Center
12.2015 - 04.2018
ED Charge Nurse
Terrebonne General Medical Center
12.2009 - 12.2015
RN Staff Nurse
Banner Good Samaritan Medical Center
11.2001 - 12.2009
RN Staff Nurse
Terrebonne General Medical Center
05.2000 - 11.2001
Nursing - undefined
Nicholls State University
Masters of Healthcare Administration -
Louisiana State University