Danielle Edwards
Quincy
Summary
Accomplished program manager with a focus on optimizing resource allocation and enhancing team collaboration. Known for driving financial strategies and implementing corrective actions to improve project outcomes. Dedicated to supporting organizational goals through effective supply and vendor management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Meeting & Events Manager
CBRE
Boston, MA
04.2025 - Current
- Engineered and executed standardized workflows to optimize operations in an unstructured environment, significantly reducing project delivery timelines.
- Transformed team-client operations by establishing clear communication protocols and automated tracking systems, resulting in a increase in client satisfaction.
- Establishing standardized SOPs and centralized tracking systems, eliminating operational bottlenecks.
- Mentored and developed a team of 10 entry-level staff through structured weekly 1:1s and team-building exercises, resulting in enhanced cross-team collaboration and stronger client relationships.
- Directed comprehensive building operations and event execution, growing team oversight and facility footprint with 1 year, while maintaining high client satisfaction.
Program Manager
Salesforce
Denver, CO
09.2022 - 02.2025
- Led cross-functional teams to deliver successful project outcomes on time and within scope.
- Developed and implemented project plans, ensuring alignment with organizational goals and stakeholder needs.
- Facilitated regular status meetings to communicate progress, address challenges, and adjust timelines as necessary.
- Managed project budgets, tracking expenditures and optimizing resource allocation for maximum efficiency.
- Utilized Salesforce tools to streamline workflows, enhancing collaboration across departments and improving overall productivity.
- Analyzed project performance metrics, identifying areas for improvement and implementing corrective actions promptly.
Sr. Workplace Coordinator
Salesforce
Denver, CO
12.2019 - 08.2022
- Developed and maintained project documentation to ensure clarity and consistency across teams.
- Managed scheduling of meetings and events, optimizing time management for executive leadership.
- Assisted in training new staff on operational processes and tools, fostering a knowledgeable team environment.
- Implemented feedback mechanisms to gather insights and improve project outcomes continuously.
- Analyzed workflows to identify bottlenecks, recommending enhancements for efficiency gains.
- Oversaw compliance with company policies in operational procedures, promoting adherence across teams.
- Entered data, generated reports, and produced tracking documents.
General Manager of Food Service
Rhein Haus / Wally's
Denver, CO
11.2016 - 12.2019
- Executed comprehensive financial strategies encompassing budgeting, forecasting, cost analysis, and profit maximization initiatives.
- Interpreted sales data to identify trends that support informed decision-making for menu adjustments and promotional campaigns.
- Designed and executed inventory management strategies aimed at optimizing stock levels and reducing excess.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Controlled labor hours through hands-on management and proactive changes.
Education
Nursing
Cleveland State University
Cleveland, OHSkills
- Team leadership and supervision
- Vendor management
- Project management
- Budgeting and finance
- Business growth
- Supply management
Certification
- CAMP Certification, Project Management Institute - 2025 - 2026
- OSHA 30 - OSHA Education Center - 2026
- Accelerate Management Certificate - McKinsey Academy - 2026
Timeline
Meeting & Events Manager
CBRE
04.2025 - Current
Program Manager
Salesforce
09.2022 - 02.2025
Sr. Workplace Coordinator
Salesforce
12.2019 - 08.2022
General Manager of Food Service
Rhein Haus / Wally's
11.2016 - 12.2019
Nursing
Cleveland State University