Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Danielle Ellis

Fort Defiance,VA

Summary

Experienced human resource professional with a strong background in team member relations, benefits, and payroll. Committed to contributing to team success through hard work, attention to detail, and excellent organizational skills. Known for developing positive interpersonal skills that fostered long-lasting relationships with colleagues, executive leadership, and vendors throughout my career. Eager to leverage expertise and passion for HR to drive positive outcomes for both employees and the organization.

Overview

20
years of professional experience
1
Certification

Work History

Augusta County Public Schools

Substitute Teacher
01.2025 - Current

Job overview

Carry out lesson plans, manage classroom for all age groups

Augusta Health

Benefits Analyst
05.2022 - 12.2024

Job overview

  • Assisted as Interim Benefits Manager from Sept.2022- Jan.2023
  • Assist in system management, configuration, implementation, system evaluation, and project management to implement best practice configuration
  • Partner with IT and third-party vendors to build and create integration files:834, and STPF
  • Liaison between HR, IT, and third-party vendors to provide system support ensuring compliance and security requirements
  • Responsible for data integrity of HRIS systems and processes by developing audit procedures to ensure timeliness and accuracy of data
  • Benefit Administration including but not limited to medical, dental, vision, flexible spending accounts, voluntary benefits, FMLA/LOA, retirement program, and tuition reimbursement
  • Development and enhancement of team member communication, including text messages, postcards, flyers, and updated website messaging for open enrollment or other plan changes
  • Work closely with third party administrators to ensure team member claims are handled timely and investigate benefit discrepancies and complaints
  • Leave Administration and management for STD, LTD, WC, and ADA
  • Closely working with Team Member Relations on complex employee relations issues regarding leaves
  • Assist with review of RFPs, and Annual Open Enrollment Contracts
  • Manage and assist with implementation new vendors, and updates or upgrades to existing plan documents, and HRIS enhancements or upgrades
  • Assist and support compensation team with various reporting or compensation review and calculation for new hires and internal transfers
  • Work with Payroll for bi-weekly pay cycle calculations and processing, reporting, and transactions with in HRIS system for3,000 employees
  • Managed relationships with external partners such as insurance carriers and brokers to ensure optimal service levels for both the company and its employees.
  • Conducted thorough investigations into benefit-related issues, resolving discrepancies and providing prompt resolutions for employees.
  • Provided expert guidance to employees during life events impacting their benefits eligibility or coverage needs, ensuring seamless transitions.
  • Collaborated with HR team to design and administer annual benefits open enrollment events, leading to a smooth process for all employees.
  • Evaluated existing benefit policies and recommended improvements based on benchmarking data analysis against industry standards.
  • Assisted in the development of educational materials for employee orientations, ensuring a comprehensive understanding of available benefit options.
  • Performed ongoing analysis of benefits program utilization patterns, identifying opportunities for cost savings or enhancements to offerings.
  • Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.
  • Supported the implementation of new benefit programs by collaborating with vendors, negotiating contracts, and overseeing system integrations.
  • Developed and implemented effective communication strategies for promoting benefit programs to employees, resulting in increased participation rates.
  • Maintained compliance with legal regulations by staying informed on updates to federal, state, and local laws affecting employee benefits.
  • Supported continuous improvement efforts within the benefits department by identifying areas of opportunity and implementing innovative solutions to drive efficiency and effectiveness.
  • Led training sessions for HR staff on updates to benefit plans or regulatory changes affecting administration procedures.
  • Ensured accurate recordkeeping by maintaining up-to-date employee benefits data in HRIS systems and creating regular reports for management review.
  • Optimized benefits administration processes through implementing efficient technology solutions and continuously monitoring performance metrics.

The LYCRA Company

Sr. HR Generalist/Payroll and Benefits Admin.
09.2021 - 04.2022

Job overview

  • Process multi-state, multi-company payroll for500+ employees
  • Perform ad hoc reporting, and monthly, weekly, and quarterly payroll reports, using ADP
  • Benefit Administration
  • Recruiting, interviewing, and onboarding of new team members
  • Administer leave management including FMLA, ADA, Workers Comp, and STD, LTD
  • Ensure compliance with applicable government regulations
  • Ensuring timeliness and accuracy of required reporting, auditing, and fees
  • Provide customer service support to internal and external customers

Augusta Health

Sr. Compliance Analyst- PRN
09.2021 - 02.2022

Job overview

  • Audit HR processes to uphold compliance guidelines, ensuring all tasks align with organizational policies and legal standards.
  • Act as point of contact for internal and external audits, providing necessary documentation and ensuring compliance with regulatory requirements. (DNV, Joint Commission, CLIA, Stoke Audit, and ACHC)

Augusta Health

Sr. Compliance Analyst- Team Member Relations
06.2021 - 09.2021

Job overview

  • Assist in system management, implementation, system evaluation, and project management to implement best practice.
  • BI/Cognos Reporting
  • Audit HR processes to uphold compliance guidelines, ensuring all tasks align with organizational policies and legal standards.
  • Act as point of contact for internal and external audits, providing necessary documentation and ensuring compliance with regulatory requirements. (DNV, Joint Commission, CLIA, Stoke Audit, and ACHC)
  • Develop, recommend, and implement employee relation policies.
  • Participate/design delivery of supervisory/management presentations based on trends in employee activities, changes in law, employee benefits, employee safety, and progressive development.

Augusta Health

HR Business Partner
04.2019 - 06.2021

Job overview

  • Support/Lead audits, and regulatory agency surveys and audits
  • Supply consultation on employee relations issues of low to high complexity including conducting thorough and objective investigations and writing summary reports to support employment-related business decisions.
  • Participate in HR policy development. Recommendations for policy and procedural changes that stay consistent with organizational mission and values.
  • Support Organizational Development by identifying training needs for business units and individual coaching needs.
  • Act as change agent through process design and approach and support change and transformation through best practice.
  • Recruiting, Onboarding, and Compensation
  • Sourcing, and putting together job fairs and attending recruiting events locally

Benefit Brokers of WNY

Benefits Account Manager
02.2018 - 12.2018

Job overview

  • BI/Cognos Reporting and ad hoc reporting in multiple HRIS System platforms such as Paylocity, Paycor, ADP, BSwift, and UKG
  • Benefit Platform/HRIS Implementation, configuration, and development
  • Worked with various insurance vendors to build and support EDI files
  • Present renewal and benefit program options, including more coverages
  • Consultant to book of business for HR/Benefit compliance, leave administration, and policy development
  • Managed Micro, Mid-level, and Macro accounts of all industries
  • Prepared/Lead RFP meetings and new client implementation

Alcott HR

Benefits Specialist
05.2016 - 02.2018

Job overview

  • Assist in system management, implementation, system evaluation, and project management to implement best practice
  • Software Implementation of MPO-Accountix, successfully moved into new HRIS platform and created processes and completed configuration for best business practice
  • BI/Cognos Reporting – UltiPro, MPO-Accountix
  • HRIS Operations, integrations, configuration, and development
  • Payroll operations, adjustments, deductions, court mandated inquiries
  • Processed, maintained and administered NYS disability, FMLA, PFL, and workers compensation

ESM Group

HR Generalist - Laid off due to downsizing
08.2015 - 04.2016

Job overview

  • New hire onboarding, terminations, performance management, employee relations, payroll, and benefit administration
  • Stop loss reporting for self- funded benefit structure
  • Job Descriptions, policy and procedure development, and handbook updates
  • Union Contract compliance , negotiations, and grievances
  • Conducting Internal Audits – I-9,401K, FLSA, EEOC, and ISO
  • Implemented and organized the addition of an applicant tracking system, background screening, and credit reporting with new software programs and systems
  • COBRA, FSA, and HSA implementation with new and more efficient vendors

Design Benefits, Inc.

Associate Benefits Specialist
09.2014 - 07.2015

Job overview

  • Processed, maintained, and administered employee benefits per plan design
  • Managed a book of business for mid and micro accounts with approximately6,000 employees in total
  • Worked with business owners and executives to manage benefits renewal packages, benefit administration, open enrollment, payroll projects, and reporting

Innovative Refrigeration

Accounting & Payroll Administrator
05.2014 - 08.2014

Nutreco USA

Administrative Assistant- Customer Service
05.2013 - 04.2014

Tara Cares

Receptionist-Benefits Billing Specialist
08.2010 - 05.2013

Olympia Sports

Sales Associate/Manager Trainee
06.2005 - 08.2010

Education

Houghton College

Bachelor’s Degree from Business Management

Erie Community College

Associates degree from Liberal Arts

East Aurora High School

High School Diploma

Skills

  • Project Management
  • Detail Oriented
  • Strong Analytical and Problem-Solving Skills
  • Software Configuration and Implementation
  • Communication Skills
  • Customer Service
  • Interpersonal skills

Certification

UKG Benefits Intermediate Certification- Configuration

Timeline

Substitute Teacher

Augusta County Public Schools
01.2025 - Current

Benefits Analyst

Augusta Health
05.2022 - 12.2024

Sr. Compliance Analyst- PRN

Augusta Health
09.2021 - 02.2022

Sr. HR Generalist/Payroll and Benefits Admin.

The LYCRA Company
09.2021 - 04.2022

Sr. Compliance Analyst- Team Member Relations

Augusta Health
06.2021 - 09.2021

HR Business Partner

Augusta Health
04.2019 - 06.2021

Benefits Account Manager

Benefit Brokers of WNY
02.2018 - 12.2018

Benefits Specialist

Alcott HR
05.2016 - 02.2018

HR Generalist - Laid off due to downsizing

ESM Group
08.2015 - 04.2016

Associate Benefits Specialist

Design Benefits, Inc.
09.2014 - 07.2015

Accounting & Payroll Administrator

Innovative Refrigeration
05.2014 - 08.2014

Administrative Assistant- Customer Service

Nutreco USA
05.2013 - 04.2014

Receptionist-Benefits Billing Specialist

Tara Cares
08.2010 - 05.2013

Sales Associate/Manager Trainee

Olympia Sports
06.2005 - 08.2010

Erie Community College

Associates degree from Liberal Arts

East Aurora High School

High School Diploma

Houghton College

Bachelor’s Degree from Business Management
Danielle Ellis