Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANIELLE ELLIS

Hamden,CT

Summary

Experienced with developing and executing safety protocols to protect personnel and assets. Utilizes strategic thinking to address and mitigate potential security threats. Track record of fostering culture of safety and vigilance through effective training and communication.

Knowledgeable with solid background in managing safety protocols and security measures. Successfully led initiatives to enhance organizational safety and mitigate risks. Demonstrated leadership and problem-solving skills to ensure secure environment.

Safety and security professional prepared for leadership in risk management and protective measures. Proven ability to develop and implement comprehensive safety programs, ensuring compliance and minimizing hazards. Focused on team collaboration and adaptable to evolving challenges, with strong emphasis on crisis management and emergency response.

Skilled safety and security professional with proven track record of ensuring secure environments and mitigating risks. Adept at developing and implementing effective safety protocols and emergency response plans. Strong focus on team collaboration, reliability, and adaptability to meet evolving security needs. Known for exceptional problem-solving skills, attention to detail, and unwavering commitment to achieving results.

Confident Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally.

Motivated and skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic.

Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.

Responsible and effective, specializing in loss prevention and human resource safety functions. Committed to providing security with innovative, high-tech equipment.

Hardworking and passionate with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Pursuing role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Assistant Director

PCS
01.2024 - Current
  • Streamlined communication between employees, department, businesses , and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new staff to maintain a high-quality team.
  • Implemented effective conflict resolution strategies for resolving issues among staff.
  • Mentored new staff through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations on premises.
  • Assisted the Director in developing and maintaining innovative programs to improve staff performance and retention rate.
  • Developed strong relationships with community partners to enhance opportunities.
  • Increased operational efficiency, reviewing and optimizing departmental workflows.
  • Organized professional development workshops for staff, enhancing skills and boosting team capabilities.
  • Led task force to address and resolve critical operational issues, restoring service levels and customer satisfaction.
  • Developed and maintained strong relationships with key stakeholders, ensuring alignment with organizational objectives.
  • Enhanced team productivity by leading efforts for streamlining administrative processes.
  • Streamlined report generation processes, improving accessibility to critical business insights for decision-making.
  • Boosted staff morale and performance through implementation of comprehensive training and professional development program.
  • Oversaw budget management, ensuring financial resources were allocated effectively to support strategic goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Supervisor

PSC
07.2022 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained database systems to track and analyze operational data.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Security Officer

PSC
11.2020 - 07.2022
  • Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry
  • Obtain help by sounding alarms
  • Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
  • Control traffic by directing drivers
  • Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures
  • Maintain environment by monitoring and setting building and equipment controls
  • Maintain organization's stability and reputation by complying with legal requirements
  • Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
  • Contribute to team effort by accomplishing related results as needed
  • Ensure the security, safety and well-being of all personnel, visitors and the premises
  • Provide excellent customer service
  • Adhere to all company service and operating standards
  • Remain in compliance with local, state and federal regulations
  • Respond to emergencies to provide necessary assistance to employees and customers
  • Protect the company's assets relative to theft, assault, fire and other safety issues
  • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations

Deli Supervisor

Shop Rite
08.2017 - 05.2019
  • Fairfield CT 07/2017- Present
  • Deli Department
  • Demonstrating excellent customer service, greatly improving customer experience.
  • Maintaining a neat, clean and visually appealing department in a safe and efficient manner improving store satisfaction.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%'

Education

PHLEBOTOMY TECHNICIAN - Medical Technology

TRAINING DIRECT
Bridgeport, CT
06-2019

ELECTROCARDIOGRAM TECHNICIAN - Medical Laboratory Science

TRAINING DIRECT
Bridgeport, CT
06-2019

NURSE’S AIDE - Medical

TRAINING DIRECT
Bridgeport, CT
06-2019

PATIENT CARE TECHNICIAN - Health Care Administration

TRAINING DIRECT
Bridgeport, CT
06-2019

High School Diploma -

CENTRAL HIGH SCHOOL
Bridgeport
06.2015

Skills

  • Staff management
  • Data analysis
  • Business administration
  • Staff development
  • Team operations
  • Project management
  • Employee relations
  • Task delegation
  • Operations management
  • Organizational skills
  • Problem-solving
  • Computer skills
  • Team leadership
  • Problem resolution
  • Customer service
  • Attention to detail
  • Documentation and reporting
  • Training and development
  • Scheduling and coordinating
  • Hiring and training
  • Active listening
  • Excellent communication
  • Performance tracking and evaluation
  • Customer relationship management
  • Good judgment
  • Professional and courteous
  • Schedule management
  • Employee coaching and mentoring
  • Shift scheduling
  • Onboarding and orientation
  • Conflict resolution
  • Emergency response

Timeline

Assistant Director

PCS
01.2024 - Current

Supervisor

PSC
07.2022 - 01.2024

Security Officer

PSC
11.2020 - 07.2022

Deli Supervisor

Shop Rite
08.2017 - 05.2019

High School Diploma -

CENTRAL HIGH SCHOOL

PHLEBOTOMY TECHNICIAN - Medical Technology

TRAINING DIRECT

ELECTROCARDIOGRAM TECHNICIAN - Medical Laboratory Science

TRAINING DIRECT

NURSE’S AIDE - Medical

TRAINING DIRECT

PATIENT CARE TECHNICIAN - Health Care Administration

TRAINING DIRECT