Danielle Engle
Wheelwright,KY
Summary
Organized, polite Clerk with background in managing clerical tasks ranging from record keeping to office management. Known for precision in handling correspondence, coordinating documents and organizing office systems. Strengths include problem-solving skills, strong multitasking abilities, and proficient communication. Significant contribution made in streamlining processes and enhancing efficiency of work-flow in previous roles. I have worked many years in the school setting in many positions including substituting in all positions(cook, custodian,teacher assistant, special needs etc.) and full time in others such as, cook, Unite/Americorps, Save the Children & office clerk while filling in and helping out anywhere I was needed. I enjoy being around the students and my co-workers. I have had many p-12 education courses some including personal finance. A few are listed below (will attach transcript including all courses).
College Mathematics
English l & ll
BADM 401 Personal Finance
Human diversity in a global society
Basic concepts concerning education
Survey of individuals with exceptionalities
Plan 100 Strategies for general studies.
EDUC Tech in the P12 classroom
Business Communications (In progress)
Exploring world religions
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clerk/Secretary
Floyd County Board of Education
Eastern, KY
01.2024 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Prepared deposits according to established procedures.
- Maintained inventory levels of office supplies and equipment as needed.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Assisted with special projects or tasks related to departmental functions upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Sent and distributed mail and parcels.
- Managed multiple calendars and contacts using computer software.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Maintains daily attendance logs and records of school based staff.
- Attendance
- Infinite Campus
- Red Book
- Managed substitutes
- Timesheets/ Timeclock
- Any other duties assigned.
Education
Some College (No Degree) - General Studies Emphasis in Education & Healthcare
University of The Cumberlands
Williamsburg, KYSkills
- Peer relationships
- Verbal and writing communication
- Filing systems
- Telephone Etiquette
- Meeting Coordination
- Mail Sorting
- Basic accounting
- Relationship Building
- Office correspondence
- Supply Ordering
- Phone reception
- Office Administration
- Payroll Administration
- Calendar Management
- Office Management
- Bookkeeping
- Administrative Support
- Financial Tracking
- Document Management
- Conflict Management
- Event Coordination
- Payroll and budgeting
- Information Protection
- Clerical Support
- Strategic Planning
- Scheduling and calendar management
- Team Bonding
- Facility Management
- Student Engagement
- Public Speaking
- Flexible and adaptive
- Effective listening
- Fundraising
- Elementary Education
- Serving Diverse Communities
- Reporting and documentation
- Student Records Management
Accomplishments
- Deans List 2023
Languages
English
Full Professional
Certification
Certificates:
School-Age: ERLB Extended read aloud activity phase l training
Positive Behavior in schools I: Introduction to schoolwide behavior systems (FY23)
Psychological first aid
(Including all Floyd County Board of Education required staff trainings/certificates)
Volunteer
Flood/ Disaster Relief
Food drives
School activities, sports etc.
Community Events
References
References available upon request.
Timeline
Clerk/Secretary
Floyd County Board of Education
01.2024 - Current
Some College (No Degree) - General Studies Emphasis in Education & Healthcare
University of The Cumberlands
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