Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Erwin

Powder Springs,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

15
15
years of professional experience

Work History

Owner/Property Manager

Erwin, LLC
07.2014 - Current
  • Managed day-to-day business operations.
  • Consulted with tenants to assess needs and propose optimal solutions.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Prepared bank deposits and handled all accounting.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Administrative Assistant/Sales Associate

Car Country
02.2011 - 08.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Responded to customer enquiries via telephone and email.
  • Completed registration paperwork and sales documentation.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Owner/Event Planner/Caterer

Dashing Affairs
03.2009 - 08.2014
  • Managed day-to-day business operations.
  • Coordinated with participating vendors during event planning.
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.
  • Corresponded with clients to answer questions and resolve issues.
  • Established working relationships with clients by organizing various events.
  • Conferred with event staff at event site to coordinate details.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Coordinated florists, photographers, and musicians for events.
  • Evaluated and selected service providers and vendors according to customer requirements.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Produced concept plans corporate meetings and events.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Replenished banquet stations and verified food temperatures and cleanliness of service areas.
  • Transported meal and beverage trays from kitchen and bar areas to serve guest tables.

Education

Associate of Arts - Business Administration

Chattahoochee Technical College
Marietta, GA

Skills

  • Tenant Relations
  • Grounds Maintenance
  • Compliance Monitoring
  • Contract Negotiation
  • Payment Collection
  • Preventive Maintenance
  • Lease Renewals
  • Customer Service-Focused
  • Leasing and Sales
  • Entrepreneurial
  • Property Tours and Inspections
  • Tenant and Eviction Laws
  • Event Planning
  • Planning and Organization
  • Microsoft Office Suite
  • Client Relationship Development
  • Budget Administration
  • Food Service Knowledge
  • Catering Coordination
  • Venue Selection
  • Vendor Management
  • Travel Coordination
  • Report Writing
  • Meeting Planning
  • Reception Oversight
  • Calendar Management
  • Office Administration
  • Appointment Scheduling
  • Microsoft Word
  • Microsoft Excel
  • Data Entry
  • Social Media Management
  • Customer Service
  • Client Relations

Timeline

Owner/Property Manager

Erwin, LLC
07.2014 - Current

Administrative Assistant/Sales Associate

Car Country
02.2011 - 08.2014

Owner/Event Planner/Caterer

Dashing Affairs
03.2009 - 08.2014

Associate of Arts - Business Administration

Chattahoochee Technical College

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Danielle Erwin