Danielle Esper
Grand Blanc,MI
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
14
14
years of professional experience
Work History
Housekeeper
Lapeer surgery center
Lapeer, Michigan
11.2012 - 11.2013
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Clean surgery rooms at end of day
CNA
Health Partners Home Care
Flint, Michigan
01.2007 - 02.2012
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Shift Manager
McDonald's
Davison, Michigan
11.2002 - 11.2008
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Team Member
Taco Bell
Davison, MI
11.1999 - 09.2001
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
CNA, Phlebotomy, EKG Tech - Medical
04-2007
Skills
- Feeding Assistance
- Vital signs monitoring
- Dressing assistance
- Toileting assistance
- Compassionate communication
- Compassion and Empathy
- Patient Care
- Vital sign recording
- Care plan implementation
- Infection control procedures
- Patient Lifting
- Medical terminology knowledge
- Monitoring fluids
- Mobility Assistance
- Direct Patient Care
- Range of motion exercises
- Inventory Control
- Quality Assurance
- Shift checklists
- Reporting and documenting
- Employee Training
- Cash Handling
- Handling Customer Complaints
- Inventory controls
- Linen replenishment
- Deep cleaning
- Linen replacement
- Safe cleaning with chemicals
- Cleaning techniques
- Mopping and sweeping
- Chemical Handling
- Sanitization techniques
- Bloodborne pathogen knowledge
- Sorting and washing laundry
Timeline
Housekeeper - Lapeer surgery center
11.2012 - 11.2013
CNA - Health Partners Home Care
01.2007 - 02.2012
Shift Manager - McDonald's
11.2002 - 11.2008
Team Member - Taco Bell
11.1999 - 09.2001
Advanced Medical Careers - CNA, Phlebotomy, EKG Tech, Medical