Experienced website moderator, with thirty years of professional web experience including website moderation, and coordinating and overseeing the daily updating and operation of websites using search engine optimization, writing, editing, and proofreading skills. Thirty-five years of administrative experience including an excellent ability to organize, manage, and coordinate multiple responsibilities and tasks. Forty years of writing experience including writing for blogs, newsletters, websites, and Bethel University’s newspaper, “The Clarion.”
Overview
35
35
years of professional experience
Work History
Website Moderator
Clinica Health, Inc. (Inspire.com)
11.2009 - Current
Provide website moderation and help desk support for Inspire.com, an online health and wellness community where patients, families, friends, and caregivers connect for health and medical support and information
Interview and train new website moderators
Assist potential members with membership questions, assist new members with log-in or navigation questions, watch for posts that violate community guidelines, ban suspected spammers, and monitor member accounts and discussions
Assist the website and app teams by verifying bugs and bug fixes; provide writing, editing, and proofreading assistance in email communications and on the site
Update website pages as needed; write articles for Inspire’s email newsletter: The Monthly Dose.
Freelance Web Development and Content Writing
Self-employed
05.2009 - 06.2012
Front-end web developer and content writer for site pages and blogs
Development projects included using HTML and CSS knowledge within a CMS environment to build new sites
Writing projects included researching and writing content about conservatories, automated external defibrillators, salon and beauty shop equipment and supplies, environmentally friendly home furnishings, clothing and jewelry, auto transport services, and breast surgery information
All content was written for SEO with appropriate keyword usage
Additional jobs included webmaster duties by providing web development services and maintenance for two websites (developed and implemented both sites from the ground up) and providing moderating and help desk support for an online medical community.
Web Developer/Web Manager/Webmaster
Bruce Clay, Inc.
California
01.2004 - 05.2009
Daily responsibilities included maintaining and updating Bruceclay.com, Seotoolset.com, Bruceclay.com.au, Bruceclay.co.jp, and Bruceclay.it websites
Also wrote, edited, and proofread articles for the monthly SEOToolSet newsletter
Edited and proofread blog postings, and client website assessment reports, and assisted clients with website development and implementation
Made sure websites were optimized and W3C validated.
Implemented Bruce Clay websites for international offices: Africa, Australia, Japan, Italy, UK
Led the redesign and implementation of Bruce Clay's new website
Maintained Moveable Type templates for the Bruce Clay Blog
Set up WordPress templates for migration of the blog from Moveable Type to WordPress
Web Developer/Web Manager/Webmaster
ITS Services, Inc.
Virginia
08.2001 - 12.2003
While under contract to U.S
Customs and Border Protection (CBP) assisted in the redesign and implementation of the CBP Internet and Intranet websites using Expressroom Content Management System (CMS)
Built schemas and layout templates, and created content pages
Created and updated XSL and XML files, and style sheets, entered work requests into workflow tool, and interfaced with Web Content Administrators throughout CBP.
Supervised the migration of approximately 7,000 pages of content
Conducted Expressroom CMS training and managed one employee
Security clearance (background investigation) granted in October 2001
Web Developer/Web Manager/Webmaster
Starbase Corporation
Virginia
01.1996 - 08.2001
Managed a team of seven web specialists
Responsibilities included training the team to maintain and update the corporate website and corporate intranet site, hand coding HTML, creating image maps, and editing JavaScript, PHP code, and graphics
The web team also created and maintained client websites and interacted daily with project managers to ensure smooth project processes.
Provided product support assistance/troubleshooting help for Expressroom CMS client and server problems
Supported the Q&A department by verifying bugs and bug fixes for Expressroom CMS
Implemented and created Expressroom CMS templates and PHP code
Senior Human Resources Specialist
Computer Sciences Corporation
Virginia
02.1990 - 12.1996
Assisted Compensation, Employment, Benefits, and HRIS departments by compiling, editing, and publishing weekly, monthly, and quarterly HR reports
Administered corporate PC loan program
Assisted with annual job/compensation review process
Maintained job requisition and applicant tracking databases
Updated position vacancy system
Supported HR Employment Director and eight recruiters.
Conducted new hire orientation and coordinated exit interviews
Prepared employment offer letters and processed layoff and furlough notices