Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Danielle Feist

Steubenville

Summary

High-performing strategic-thinking professional. Highly skilled at relationship-building, exceptional writing, presenting and interpersonal communication skills. Adept at assessing needs , generating options and implementing solutions. Well-versed in all phases of recruitment and hiring, including defining job roles, assessing needed skills and qualifications and evaluating employees. Experienced at managing projects from the requirements gathering/needs identification phase through completion. Possesses strong written and verbal communication skills and the ability adapt and maintain several roles and projects to meet standards, requirements and deadlines. Ability and interest in learning and incorporating new technology. Consistently receive positive feedback from managers, co-workers and outside providers and clients.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Correctional Officer

Jefferson County Sheriff's Office
02.2020 - Current
  • Monitored inmate behavior to maintain safety and security within facility.
  • Conducted regular inspections of premises to identify potential hazards or security breaches.
  • Managed inmate movement and ensured compliance with institutional policies and procedures.
  • Documented incidents and prepared reports for administrative review and investigations.
  • Trained new officers on protocols, emergency response, and facility operations.
  • Collaborated with mental health professionals to address inmate needs effectively.
  • Led conflict resolution efforts among inmates to promote a safer environment.
  • Implemented improved communication strategies between staff and inmates to enhance relations.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Booked new inmates into facility and processed inmates for release.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.
  • Investigated and responded to incidents of inmate misconduct.

Inventory Manager

Aeropostale
02.2010 - 03.2020
  • Managed inventory control processes to optimize stock levels and reduce discrepancies.
  • Developed and implemented efficient inventory tracking systems using advanced software tools.
  • Collaborated with cross-functional teams to enhance supply chain operations and improve order fulfillment.
  • Led training sessions for staff on best practices in inventory management and safety protocols.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Created and updated regular inventory reports and records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Monitored inventory levels to confirm compliance with company policy.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
  • Ensured compliance with industry regulations and safety protocols in all aspects of inventory management operations.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Conducted research to address shipping errors and packaging mistakes.

Head Cook

Lancias Villa Royal
05.2018 - 02.2020
  • Supervised kitchen staff, ensuring adherence to food safety standards and operational efficiency.
  • Developed and implemented new menu items, enhancing guest satisfaction and culinary variety.
  • Streamlined food preparation processes, reducing waste and improving meal consistency.
  • Trained junior cooks on cooking techniques and kitchen equipment usage to elevate team performance.
  • Managed inventory levels, ordering supplies to maintain optimal stock without excess waste.
  • Conducted regular quality control checks on dishes served, ensuring high standards of presentation and taste.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
  • Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Created visually appealing plate presentations to enhance the overall dining experience for guests.
  • Oversaw kitchen equipment maintenance schedule, ensuring all tools and appliances were in top working condition.
  • Increased efficiency in kitchen, introducing pre-prep system that sped up meal preparation times.
  • Evaluated employee performance regularly, providing constructive feedback for improvement.
  • Maintained high standards of food safety and cleanliness, surpassing local health inspections.
  • Set up and broke down kitchen for service.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Monitored food production to verify quality and consistency.
  • Evaluated food products to verify freshness and quality.
  • Coordinated with team members to prepare orders on time.
  • Assisted with menu development and planning.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Disciplined and dedicated to meeting high-quality standards.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Participated in food tastings and taste tests.

Security Officer

SCIS Security
01.2018 - 05.2018
  • Monitored premises to ensure safety and security of personnel and property.
  • Responded swiftly to emergency situations, coordinating with law enforcement as needed.
  • Conducted regular patrols, identifying and addressing potential security risks proactively.
  • Implemented access control measures, verifying credentials of visitors and employees.
  • Trained new security staff on protocols and emergency response procedures effectively.
  • Prepared detailed incident reports for management review to inform future security strategies.
  • Collaborated with team members to enhance response times during critical incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Assistant Manager

Windsor Fashions
10.2016 - 11.2017
  • Led team in daily operations, ensuring adherence to policies and procedures.
  • Developed training materials and programs for onboarding new staff members.
  • Streamlined inventory management processes, improving accuracy and reducing discrepancies.
  • Oversaw scheduling and resource allocation to optimize productivity across departments.
  • Conducted performance evaluations, providing constructive feedback and identifying development opportunities for team members.
  • Facilitated regular team meetings to promote communication, address challenges, and share best practices among staff members.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Developed strong working relationships with staff, fostering a positive work environment.

Program Director

REM Mentor Network
08.2011 - 10.2016
  • Mentored staff, fostering professional growth and improving team performance through targeted training sessions.
  • Evaluated program effectiveness, utilizing data analysis to inform strategic decision-making and continuous improvement.
  • Oversaw compliance with regulatory standards, maintaining quality assurance in all program operations and activities.
  • Reported abuse cases to Adult Protective Services (APS), as well as reporting to court when needed for cases.
  • Interviewed and received promotion from Direct Support Professional (DSP) at 23 years old.
  • Oversaw clients finances and complete spend downs when needed.
  • Assisted Social Security Administration for investgations in office.
  • Supervisor of 10+ employees
  • Assisted in hiring / termination
  • PIA Certified Instructor
  • AMAP
  • Assisted clients with day-to-day living such as : hygiene, cooking , cleaning , shopping , laundry , finances , hobbies , transports to appointments and work , applying for jobs , handling/taking care of personal animals, visiting family/friends, attending and/or participating in Special Olympic Teams/Events and outings in the community.

Dress Consultant

Babbette's Dress Shop
02.2011 - 05.2011
  • Advised clients on dress selection to enhance personal style and confidence.
  • Conducted fittings and alterations to ensure optimal garment fit and comfort.
  • Developed strong relationships with clients, fostering repeat business and referrals.
  • Trained junior consultants on product knowledge and customer service techniques.
  • Implemented inventory management practices, enhancing product availability during peak seasons.
  • Collaborated with alterations department to ensure timely and accurate tailoring for clients'' dresses.
  • Boosted sales through effective up-selling techniques and highlighting key product features.
  • Contributed to special events planning, executing successful promotional activities and trunk shows.
  • Assisted brides in selecting the perfect wedding gown, resulting in memorable and positive shopping experiences.
  • Maintained a clean and organized fitting room area, enhancing the overall client experience during appointments.
  • Developed extensive product knowledge, enabling confident guidance on style choices and sizing options.
  • Processed transactions accurately using point-of-sale systems while adhering to company policies for returns or exchanges.
  • Resolved customer concerns promptly and professionally, maintaining high levels of satisfaction and loyalty.
  • Supported team members in achieving sale targets, contributing to overall store success.
  • Recognized as top-performing consultant multiple times due to exceptional sales results achieved through effective client engagement and styling expertise.
  • Managed appointment schedules efficiently, optimizing daily workflow for maximum client engagement.

Education

Certificate - Veterinary Support Assistant

Holly & Hugo
Online
04-2018

Business

Brooke High School
Wellsburg, WV
05-2009

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Contraband seizure
  • Self-defense techniques
  • Crisis management
  • Prisoner transport
  • Crisis intervention training
  • Gang awareness
  • Suicide prevention
  • Booking procedures
  • Central and pod control
  • Emergency management
  • Inmate classification
  • Courtroom practices
  • Physical fitness
  • Inmate rights
  • Visitation oversight
  • Radio communication
  • Problem-solving
  • Decision-making
  • Organizational skills
  • Safety and security
  • Written communication
  • Incident reporting
  • Multitasking
  • Time management
  • Task prioritization
  • Interpersonal communication

Accomplishments

  • Promoted to Level II Corrections Officer after 1 year of employment.
  • Promoted to Sgt. after 2 years of employment.
  • Supervised team of 6-9 staff members.
  • Awarded Correctional Officer of the Year 2023

Certification

  • Certified Correctional Officer - Stark Co. Academy ( Graduated May 05, 2023 )

Timeline

Correctional Officer

Jefferson County Sheriff's Office
02.2020 - Current

Head Cook

Lancias Villa Royal
05.2018 - 02.2020

Security Officer

SCIS Security
01.2018 - 05.2018

Assistant Manager

Windsor Fashions
10.2016 - 11.2017

Program Director

REM Mentor Network
08.2011 - 10.2016

Dress Consultant

Babbette's Dress Shop
02.2011 - 05.2011

Inventory Manager

Aeropostale
02.2010 - 03.2020

Certificate - Veterinary Support Assistant

Holly & Hugo

Business

Brooke High School

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