Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Danielle Fessel

Administrative Assistant
Staten Island,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager for a new experience. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Mail Carrier

United States Postal Service, USPS
06.2023 - 09.2023
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.

Cashier

Macy's
09.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Documentation Specialist

Signature Bank
01.2007 - 07.2009
  • Verified that information in the computer system was up-to-date and accurate.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
  • Assisted compliance officer to gather necessary documentation for new account applications.

Bank Teller

Chase Bank
01.2007 - 03.2008
  • Processed sales referrals and promoted bank services and products, resulting in branch sales increase.
  • Balanced daily cash deposits and bank vault inventory.
  • Processed cash withdrawals.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Provided customer records, account statements and copies of checks.
  • Maintained friendly and professional customer interactions.

Retail Associate

Victoria's Secret
04.2005 - 12.2006
  • Computed sales prices, total purchases and processed payments.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Front End Cashier

Key Food
04.2002 - 06.2005
  • Greeted customers upon entrance.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.

Cashier

Key Food
04.2002 - 06.2005
  • Cleaned and straightened work area.
  • Bagged merchandise by following standard procedures.
  • Organized register supplies.
  • Worked with customers to resolve issues.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.

Education

Bachelor of Science, Business Administration - Economics

St. Joseph's College
Brooklyn, NY
06.2007

Core Curriculum

Hunter College of The City University of New York
New York, NY
12.2004

Skills

  • Customer Service
  • Multi-tasking
  • Vehicle Loading
  • Mail Sorting
  • Route Management
  • Supply Management
  • Parcel Delivery
  • Report Preparation
  • GPS Use
  • Problem-Solving
  • Service Sales

Accomplishments

I maximumized customer service by providing excellent help with the needs of shoppers and in doing so I was able to accomplish daily tasks as well as maintaining a positive work environment. I also studied Spanish and Latin to ensure efficient communication skills.

Timeline

Mail Carrier

United States Postal Service, USPS
06.2023 - 09.2023

Cashier

Macy's
09.2022 - 12.2022

Documentation Specialist

Signature Bank
01.2007 - 07.2009

Bank Teller

Chase Bank
01.2007 - 03.2008

Retail Associate

Victoria's Secret
04.2005 - 12.2006

Front End Cashier

Key Food
04.2002 - 06.2005

Cashier

Key Food
04.2002 - 06.2005

Bachelor of Science, Business Administration - Economics

St. Joseph's College

Core Curriculum

Hunter College of The City University of New York

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Danielle FesselAdministrative Assistant