Danielle Fessel
Administrative Assistant
Staten Island,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager for a new experience. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
06.2023 - 09.2023
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Handled mail and packages with care to prevent damage during delivery.
- Collected outgoing mail from homes and businesses along routes for customer convenience.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Cashier
Macy's
09.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Documentation Specialist
Signature Bank
01.2007 - 07.2009
- Verified that information in the computer system was up-to-date and accurate.
- Verified and logged in deadlines for responding to daily inquiries.
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
- Assisted compliance officer to gather necessary documentation for new account applications.
Bank Teller
Chase Bank
01.2007 - 03.2008
- Processed sales referrals and promoted bank services and products, resulting in branch sales increase.
- Balanced daily cash deposits and bank vault inventory.
- Processed cash withdrawals.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Provided customer records, account statements and copies of checks.
- Maintained friendly and professional customer interactions.
Retail Associate
Victoria's Secret
04.2005 - 12.2006
- Computed sales prices, total purchases and processed payments.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Recommended merchandise based on customer needs.
- Operated a cash register to process cash, check and credit card transactions.
- Guided customers in choosing items that reflected personal style and shape.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Front End Cashier
Key Food
04.2002 - 06.2005
- Greeted customers upon entrance.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Cashiered with two cash registers at once in tandem to maximize customer flow.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Cashier
Key Food
04.2002 - 06.2005
- Cleaned and straightened work area.
- Bagged merchandise by following standard procedures.
- Organized register supplies.
- Worked with customers to resolve issues.
- Operated cash register with proficiency.
- Provided professional and courteous service at all times.
- Worked overtime shifts during busy periods.
Education
Bachelor of Science, Business Administration - Economics
St. Joseph's College
Brooklyn, NY06.2007
Core Curriculum
Hunter College of The City University of New York
New York, NY12.2004
Skills
- Customer Service
- Multi-tasking
- Vehicle Loading
- Mail Sorting
- Route Management
- Supply Management
- Parcel Delivery
- Report Preparation
- GPS Use
- Problem-Solving
- Service Sales
Accomplishments
I maximumized customer service by providing excellent help with the needs of shoppers and in doing so I was able to accomplish daily tasks as well as maintaining a positive work environment. I also studied Spanish and Latin to ensure efficient communication skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mail Carrier
United States Postal Service, USPS
06.2023 - 09.2023
Cashier
Macy's
09.2022 - 12.2022
Documentation Specialist
Signature Bank
01.2007 - 07.2009
Bank Teller
Chase Bank
01.2007 - 03.2008
Retail Associate
Victoria's Secret
04.2005 - 12.2006
Front End Cashier
Key Food
04.2002 - 06.2005
Cashier
Key Food
04.2002 - 06.2005
Bachelor of Science, Business Administration - Economics
St. Joseph's College
Core Curriculum
Hunter College of The City University of New York