Danielle Flanagan
Toledo,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Hilton Garden Inn Hotel
Perrysburg, Ohio
07.2021 - 03.2023
- Supervised daily cleaning operations for guest rooms and common areas.
- Trained new housekeeping staff on hotel cleaning standards and procedures.
- Coordinated with front desk to address guest requests and special needs.
- Inspected completed rooms to ensure cleanliness and adherence to Hilton standards.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted regular safety meetings to promote safe working practices among staff.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Explained goals and expectations required of trainees.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Swept and damp-mopped private stairways and hallways.
Prep Cook
Toledo Mud Hens
Toledo, Ohio
05.2007 - 09.2021
- Maintained cleanliness and organization in food preparation areas.
- Communicated effectively with fellow staff members regarding meal preparations.
- Followed recipes accurately to maintain quality standards consistently.
- Organized walk-in coolers and freezers according to established guidelines.
- Maintained records of daily food usage in accordance with health regulations.
- Collaborated with team members to ensure timely meal service.
- Assisted chefs in cooking and plating dishes for events.
- Managed inventory of food supplies and ingredients regularly.
Assistant Catering Manager
University of Toledo
Toledo, Ohio
09.2007 - 02.2019
- Supervised catering staff during events, providing guidance and support as needed.
- Implemented food safety practices to maintain high standards of hygiene and quality.
- Developed training materials for new team members to enhance service skills and efficiency.
- Monitored inventory levels, ordering supplies to ensure readiness for upcoming events.
- Ensured compliance with health and safety regulations in all areas of operation.
- Supervised activities of waitstaff during events to ensure quality service standards were met.
Education
High School Diploma -
Libby Highschool
1250 Western Ave 05-2003
Skills
- Cleaning procedures
- Inventory management
- Staff training
- Safety compliance
- Quality inspection
- Guest service
- Team coordination
- Housekeeping
- Supply inventory management
Certification
- Serve Safe Certificate
Timeline
Housekeeping Supervisor
Hilton Garden Inn Hotel
07.2021 - 03.2023
Assistant Catering Manager
University of Toledo
09.2007 - 02.2019
Prep Cook
Toledo Mud Hens
05.2007 - 09.2021
High School Diploma -
Libby Highschool
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